Hi, I’m
Renata De Oliveira
San Diego,CA
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Consistently recognized for outstanding contributions towards healthcare personnel for providing quality care to patients in variety of medical settings
Overview
21
years of professional experience
Work History
Kaiser Permanente, San Diego Medical Center
Certified Nursing Assistant
2017.01 - Current (7 years & 8 months)
Job overview
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Proficient knowledge of medical terminology. Strong adherence to HIPPA guidelines. Demonstrated ability to work with patients through clinicals.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Supported needs of 24+ residents under long-term care.
Life Support Academy
BLS and First Aid Instructor
2014.01 - 2016.08 (2 years & 7 months)
Job overview
- Promoted BLS and First Aid skills through demonstrations and repetition.
- Demonstrated exceptional adaptability in accommodating diverse learner needs through tailored instructional approaches.
- Filled out and submitted American Red Cross course record forms.
- Enforced classroom policies and safety rules to reduce chance of accidents.
- Supported ongoing professional development by attending conferences, workshops, and seminars related to the field of first aid instruction.
- Created and maintained bulletin boards, newsletters and other marketing communication materials.
- Provided constructive feedback on student performance during assessments while identifying areas for improvement and suggesting suitable strategies.
- Increased class participation by creating interactive and engaging first aid demonstrations, fostering a positive learning environment.
- Instructed students on cardiopulmonary resuscitation techniques.
- Maintained accurate records of student progress, attendance, and certifications, contributing to efficient administrative processes.
- Facilitated retention of essential first aid skills through regular skills practice and reinforcement activities during classes.
- Prepared classroom before class by unloading and setting up practice dummies, organizing workbook materials, and setting up projector screens for slideshows and instructional videos.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Evaluated students' competencies through written assignments and examinations.
- Conducted clinical simulations and provided feedback for each individual student.
- Instructed 10-16 students using fun teaching methods to promote class participation.
- Increased community awareness about the importance of first aid education through active participation in local events and outreach initiatives.
Massage Envy Spa
Esthetics Sales /Licensed Esthetician
2008.02 - 2010.10 (2 years & 8 months)
Job overview
- Maintained clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discussed procedures and treatment options with clients.
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Educated patients on treatment options.
- Performed thorough skin analysis to determine appropriate treatments for clients'' individual needs.
- Advised clients on proper home-care regimens.
- Fostered friendly, warm, and exceptional customer experience.
- Improved clientele retention with exceptional customer service and follow-up care.
- Streamlined appointment scheduling processes for increased efficiency and reduced client wait time.
- Handled busy schedules and stayed on top of key deadlines.
- Analyzed skin condition and made appropriate product recommendations.
- Promoted importance of regular skincare maintenance as part of overall health and wellbeing.
- Developed strong rapport with clients by actively listening to their concerns and offering expert advice on skincare solutions.
- Welcomed clients arriving for appointments.
- Stocked treatment rooms with proper supplies.
- Ensured client safety by conducting patch tests before administering new treatments or products.
- Enhanced spa revenue by upselling products and services during client consultations.
- Collaborated with team members to create seasonal promotions for spa services and products.
- Supported marketing efforts by participating in local community events.
- Educated guests on current promotions, events and services within store or salon.
Macy's West At Benefit Cosmetics
Sales Associate
2003.03 - 2005.11 (2 years & 8 months)
Job overview
- Processed transactions by calculating purchase totals and collecting payments.
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Developed long-term strategic partnerships with key vendors, enhancing collaboration and creating mutual benefits.
- Maintained accurate records on all transactions, payments, and correspondence with vendors, ensuring transparency and compliance.
- Conducted market research to identify new potential suppliers, expanding company's network of reliable partners.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
- Displayed and promoted products at industry events to drive brand awareness and increase sales.
- Recorded merchandise levels and frequently purchased products to reorder appropriate amounts.
- Built and maintained strong relationships with wholesalers.
- Visited customers to stock retail shelves and document inventory levels.
- Fostered client base by offering superior quality and low prices.
- Responded to customer issues promptly to build strong professional relationships.
Education
Grand Canyon University , Phoenix, AZ
BS of Science in Applied Marketing And Advertising from BS of Science in Applied Marketing And Advertising
06.2025
Fast Track Medical Training Center , San Diego, CA
No Degree from Certified Nursing Assistance Trade School
06.2016
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Basic Life Support
- Vital signs monitoring
- Recording vital signs
- Safety Precautions
- Medical terminology knowledge
- Electronic Charting
- Patient-focused care
- Mobility Assistance
- Companionship and emotional support
- Database Administration
- Listening Skills
- Excellent people skills
- Goal-Oriented
- Reliable and punctual
- Relationship Building
- Verbal/written communication
- Sales expertise
- Product Sales
- Upselling
Timeline
Certified Nursing Assistant
Kaiser Permanente, San Diego Medical Center
2017.01 - Current (7 years & 8 months)
BLS and First Aid Instructor
Life Support Academy
2014.01 - 2016.08 (2 years & 7 months)
Esthetics Sales /Licensed Esthetician
Massage Envy Spa
2008.02 - 2010.10 (2 years & 8 months)
Sales Associate
Macy's West At Benefit Cosmetics
2003.03 - 2005.11 (2 years & 8 months)
Grand Canyon University
BS of Science in Applied Marketing And Advertising from BS of Science in Applied Marketing And Advertising
Fast Track Medical Training Center
No Degree from Certified Nursing Assistance Trade School
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