Renata Evans
Dillon,SC
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
6
6
years of professional experience
Work History
911 Dispatcher
911pchelp
Dillon, SC
09.2024 - 12.2024
- Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
- Advised supervisors on new methods for improving efficiency of operations within communications center.
- Dispatched police officers and emergency personnel to calls for service.
- Performed administrative duties such as scheduling shifts for other dispatchers, updating training materials and preparing performance reviews.
- Monitored alarms, surveillance systems, cameras, and other security devices for potential threats or suspicious activity.
- Provided pre-arrival instructions to callers in life threatening situations.
- Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
- Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
- Communicated effectively with individuals having mental health issues while dispatching crisis intervention teams.
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched medical crews to accident scenes according to severity of injuries reported by witnesses or victims.
- Participated in drills designed to test emergency preparedness procedures; documented results for review.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Researched criminal history data utilizing law enforcement databases; provided necessary information to officers in the field.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Researched vehicle, wanted and missing persons information.
- Assisted departments with special requests for assistance and BOLOs.
- Ensured that all policies and procedures were followed in accordance with local laws and regulations governing 911 services.
- Responded promptly to requests for assistance from law enforcement personnel in the field.
Receiver/Equipment Operator
Harbor Freight Tools
Dillon, US
12.2020 - 06.2024
- Drive forklift around work sites to move materials and organize them according to need
- Communicated with team members and fellow operators to avoid safety hazards and keep materials moving
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Cleaned and organized work areas, equipment, and storage facilities as needed.
- Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation, and tracking movements.
- Utilized RF scanner to accurately record item locations in the warehouse database system.
Operations Coordinator
Harbor Freight Tools
Dillon, US
01.2020 - 06.2024
- Maintained a high level of professionalism and calmness with all personnel even in high-stress situations
- Listened to employees feedback, provided appropriate responses, and forwarded issues to the appropriate department
- Used performance and report data to assess and improve operations in order to meet changing conditions and anticipated needs
- Collaborated effectively with coworkers in fast-paced and intense environments
- Provided direction and guidance to internal teams in order to meet EP
- Provided support and mentoring to new team members as they learned various navigational duties, such as picking, following SOP, housekeeping, using correct time clock etc
- Kept track of employee productivity
- Implemented new operational procedures, resultingin an increase in process efficiency.
- Delegated work to staff, setting priorities and goals.
- Inspected production areas to identify and correct unsafe or unauthorized practices.
- Ensured compliance with organizational policies, regulations, and standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted with the organization and execution of operational processes.
- Mitigated business risks by working closely with staff members and assessing performance.
- Conducted training sessions for new employees on operational procedures.
Assistant Manager
Buger King
Bennettsville, US
11.2018 - 12.2020
- Exceeded sales targets and met business objectives by motivating employees and promoting targeted products
- Oversaw a team of 30 employees and provided performance feedback
- Ensured that inventory counts stayed within monthly tolerance levels and that financial data was collected in accordance with the budget
- Kept track of cash receipts and deposits, improving accuracy and reducing discrepancies
- Weekly staff meetings were held to motivate employees, address concerns and questions, plan improvements, and assess progress toward objectives
- Instructed team members on how to implement successful operational and sales strategies
- Supervising, money handling, store opening/closing, and banking procedures during my shift
- Created and managed employee schedules, balancing individual requests and needs with the needs of the company
- Was in charge of customer service, which included dealing with complaints and answering customer questions
- Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork, (fired and hired)
- Notify the general manager of any incidents
- Created employee schedules to ensure adequate staffing and coverage for all shifts
Education
High School -
North Carolina Community College
North Carolina 05-2010
Skills
- Supervisory experience
- Serve Safe Certified
- Knowledge of manufacturing standards/regulations
- Organization
- Team building
- Dependable and reliable
- Effective at multi-tasking
- Basic computer skills
- Safety knowledge
- Communications
- Strong team player
- Fast learner
- Forklift certified
- Picker/receiver trainer
- Inventory management
- Clerking
- Transfers
Timeline
911 Dispatcher
911pchelp
09.2024 - 12.2024
Receiver/Equipment Operator
Harbor Freight Tools
12.2020 - 06.2024
Operations Coordinator
Harbor Freight Tools
01.2020 - 06.2024
Assistant Manager
Buger King
11.2018 - 12.2020
High School -
North Carolina Community College
Similar Profiles
Lateisha MckenzieLateisha Mckenzie
Customer Service Representative (Inside Sales Rep at LincareCustomer Service Representative (Inside Sales Rep at Lincare
Dennis MoodyDennis Moody
Transportation Router/Freight Handler at Southeastern Freight LinesTransportation Router/Freight Handler at Southeastern Freight Lines
Dedrick GoodwinDedrick Goodwin
Manager at ArclinManager at Arclin