Summary
Overview
Work History
Education
Skills
Timeline
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Renata Lee

La Crescenta,CA

Summary

Results-oriented professional with extensive experience in product management, sales, and customer service. Proven ability to flourish in fast paced environment, undertaking complex projects, and metting tight deadlines. Seeking to apply collaborative and positive attitude to the service of the community. Bilingual in English and Spanish. Proficient in Korean.

Overview

19
19
years of professional experience

Work History

Product Manager

Iconic Luxe Inc.
Los Angeles, CA
01.2021 - 06.2024
  • Managed and updated product catalog with the latest styles, ensuring a diverse and trendy selection.
  • Crafted compelling and accurate product descriptions for multiple selling platforms including Amazon and Walmart, enhancing product visibility and sales.
  • Maintained high levels of customer satisfaction by addressing inquiries and resolving issues promptly and effectively.
  • Collaborated closely with vendors to secure the best products and pricing, fostering strong professional relationships.
  • Oversaw daily inventory control, ensuring stock levels were optimal and accurately reported to avoid discrepancies.
  • Coordinated order processing and fulfillment, ensuring timely delivery and customer satisfaction.

Lead Designer

Pastel By Vivienne
Los Angeles, CA
08.2019 - 12.2020
  • Successfully executed design projects while maintaining high standards.
  • Directed design team to create cohesive and innovative solutions that aligned with brand vision and market trends.
  • Maintained consistently high standards for all products by overseeing the quality control process and collaborating with production teams.
  • Expertly supervised several concurrent design projects, consistently delivering ahead of schedule and within established financial parameters.
  • Conducted market research and trend analysis to inform design decisions, ensuring products remained competitive and relevant.

President

Pastel By Vivienne
Los Angeles, CA
09.2015 - 07.2019
  • Managed and directed all aspects of company operations, ensuring strategic goals were met.
  • Maintained flawless compliance record while ensuring adherence to industry regulations and managing business risks.
  • Led branding and marketing efforts, resulting in a substantial boost to brand visibility and industry recognition.
  • Established and maintained strong relationships with key clients and partners, boosting brand reputation and fostering customer loyalty.
  • Managed the company’s financial planning and analysis, optimizing budget allocation and reducing operational costs by 10%.

Home Loan Consultant

Chase Home Loans
Santa Monica, CA
01.2007 - 01.2010
  • Pre-qualified and pre-approved loans, evaluating applications and reviewing credit history to determine credit risk.
  • Consulted with clients seeking to refinance or purchase property and helped customers determine the best loan product for their budget.
  • Ensured thorough review and analysis of credit reports, income statements, and financial documents to assess loan eligibility.
  • Developed business through a strong referral base by providing exceptional client follow-up and service.
  • Maintained constant communication throughout the loan process among borrower, appraiser, loan company, title company, and realtor.
  • Specialized in down payment assistance programs, such as CalHFA, AmeriDream, LAHD, and LACDC, helping clients secure favorable financing options.
  • Conducted credit and financing workshops in English and Korean at the Shalom Center Tree of Life, educating the community about homeownership and financial literacy.

Home Loan Consultant

Countrywide Lending Division
Northridge, CA
01.2006 - 01.2007
  • Solicited and originated prime and sub-prime mortgage loans for new home purchases and refinancing.
  • Customized loan programs to meet the financial needs of clients.
  • Reviewed credit reports, analyzed income statements, and performed underwriting.
  • Coordinated with underwriters, appraisers, real estate agents, and title companies to facilitate smooth and timely loan closings.
  • Maintained strong relationships with clients through exceptional service and follow-up, resulting in high customer satisfaction and repeat business.

Spanish Interpreter

Freelance
CA
01.2005 - 12.2005
  • Interpreted accurately for diverse clientele, including medical professionals, insurance representatives, and social security personnel in English, Spanish, and Korean.

Education

Certificate in Court Interpreter, Spanish/English -

SOUTHERN CALIFORNIA SCHOOL OF INTERPRETATION
01.2005

Certificate in Interpretation and Translation, Spanish/ English -

UCLA EXTENSION
01.2004

Boston University Study Abroad Program -

UNIVERSIDAD AUTONOMA DE Madrid
01.2002

Bachelor of Art in Spanish -

University of Southern California
01.2002

Bachelor of Science in Business Administration, Global Management Emphasis -

University of Southern California
01.2001

Skills

  • Product Management
  • Vendor Management
  • Order Processing and Fulfillment
  • Client Relationship Management
  • Design Process Leadership
  • Marketing and Branding
  • Finance Planning and Analysis
  • Cross-Cultural Communication

Timeline

Product Manager

Iconic Luxe Inc.
01.2021 - 06.2024

Lead Designer

Pastel By Vivienne
08.2019 - 12.2020

President

Pastel By Vivienne
09.2015 - 07.2019

Home Loan Consultant

Chase Home Loans
01.2007 - 01.2010

Home Loan Consultant

Countrywide Lending Division
01.2006 - 01.2007

Spanish Interpreter

Freelance
01.2005 - 12.2005

Certificate in Court Interpreter, Spanish/English -

SOUTHERN CALIFORNIA SCHOOL OF INTERPRETATION

Certificate in Interpretation and Translation, Spanish/ English -

UCLA EXTENSION

Boston University Study Abroad Program -

UNIVERSIDAD AUTONOMA DE Madrid

Bachelor of Art in Spanish -

University of Southern California

Bachelor of Science in Business Administration, Global Management Emphasis -

University of Southern California

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Renata Lee