Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Renata Magro

Lowell,MA

Summary

A customer-focused worker that accurate in handling orders and payments. Consistently delivers above-average service to guests. Organized and dependable candidate successful at managing situations with a positive attitude.

Overview

6
6
years of professional experience

Work History

Assistant Baker

Lucy Magro Cakes
01.2018 - Current
  • Managed customer service operations, including taking orders and resolving complaints.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Delivered baked goods to clients, making sure that everything was correct.
  • Greeted clients with friendliness and professionalism.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Baked Brazilian brigadeiros professionally.
  • Maintained clean and well-organized kitchen areas to promote efficiency.

House Cleaner Assistant

Leia's Cleaning
05.2023 - 06.2023
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Dusted picture frames and wall hangings with cloth.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Used dusting and polishing skills to leave aclean and shiny appearance on surfaces.

Education

Psychology

Middlesex Community College
Lowell, MA
06.2025

High School Diploma -

Lowell High School
Lowell, MA
06.2022

Skills

  • Excellent Communication
  • Dependable and Responsible
  • Attention to Detail
  • Planning and Coordination
  • Strong Telephone Etiquette
  • Customer service
  • Clear communication
  • Willingness to learn

Additional Information

  • Complete four years of AFJROTC, an air force program that encourages cadets to, serve their community, responsibility, integrity, service before selves, and excellence in all we do.
  • Have completed 24 hours of community service.

Languages

Portuguese
Native or Bilingual

Timeline

House Cleaner Assistant

Leia's Cleaning
05.2023 - 06.2023

Assistant Baker

Lucy Magro Cakes
01.2018 - Current

Psychology

Middlesex Community College

High School Diploma -

Lowell High School

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Renata Magro