Summary
Overview
Work History
Education
Skills
Languages
Extracurricular activities
Timeline
Generic

Renata Mendez

Columbia,MO

Summary

Personable and outgoing with talent for engaging with diverse groups, creating positive and welcoming interactions. Understanding of campus resources and ability to communicate effectively across various platforms like social media and public speaking. Driven to foster sense of community and promote university values.

Developed skills in communication and relationship-building within educational setting. Seeking to transition into new field where these abilities can be leveraged effectively. Committed to creating positive interactions and fostering sense of community in any environment.

Hardworking Student Ambassador skilled at conducting tours, answering questions and facilitating registrations. Well-versed in application procedures, paperwork processing and records requirements. Excellent interpersonal, communication and multitasking abilities.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Student Ambassador

Iowa Central Admissions
09.2024 - 06.2025
  • Answered questions from visitors and potential students about university life.
  • Led campus tours for prospective students every semester.
  • Collaborated with other departments to promote student engagement.
  • Participated in university marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including social media, print materials, and videos.
  • Assisted admissions office staff with administrative tasks such as data entry, mailings, and event planning to help streamline processes.
  • Developed in-depth knowledge of university resources and services and promoted to prospective students.
  • Increased student engagement by organizing and leading campus tours for prospective students and their families.
  • Distributed mail, filed documents, and answered telephone calls.
  • Developed essential leadership skills through participation in specialized training programs and workshops offered by the university.
  • Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
  • Improved communication between students and university staff by serving as a liaison to address concerns and provide feedback.
  • Helped to translate when needed, Spanish to English or English to Spanish.
  • Engaged with prospective students on social media, answering queries and showcasing campus life.

Waitress

Marriet Cafe
02.2023 - 07.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Checked guests' identification before serving alcoholic beverages.

Education

Health Sciences

Columbia College
Columbia, MO
05-2027

Exercise Science

Iowa Central Community College
Fort Dodge
05-2024

Skills

  • Student engagement
  • Activity planning
  • Customer service skills
  • Student mentoring
  • Campus tours
  • Teamwork
  • Teamwork and collaboration
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Extracurricular activities

I've played soccer for almost 10 years now, it has helped me in so many ways like being disciplined, constant, passionate, hard worker, inspired. It also has brought me so much joy, amazing people, my best of friends, everything that I've wanted. All this is Gods work and I'm so blessed that I'm able to do all that I do.

Timeline

Student Ambassador

Iowa Central Admissions
09.2024 - 06.2025

Waitress

Marriet Cafe
02.2023 - 07.2023

Health Sciences

Columbia College

Exercise Science

Iowa Central Community College