Renata Rebollar
Anaheim
Summary
Dedicated server with extensive experience at Santo Remedio Resto Bar, good customer satisfaction and multitasking. Proven ability to enhance dining experiences through attentive service. Experience in cash handling and maintaining cleanliness standards, allowing a welcoming atmosphere for guests.
Overview
5
5
years of professional experience
1
1
Language
Work History
Expo Runner
Santo Remedio Resto Bar
03.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Santo Remedio Resto Bar
Tustin, CA
03.2025 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Learned restaurant policies and procedures to support team goals.
- Engaged in continuous learning about menu items and specials.
- Adapted quickly to high-pressure situations during peak hours.
- Handled cash transactions accurately and efficiently during shifts.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and utensils.
Host
Santo Remedio Resto Bar
Tustin, CA
03.2025 - Current
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Answered customers' questions, recommended items, and recorded order information.
- Greeted and seated guests, ensuring a welcoming dining atmosphere.
- Managed reservation system to optimize table turnover and guest satisfaction.
- Monitored dining area for cleanliness and organized seating arrangements efficiently.
- Maintained knowledge of menu items, specials, and promotions to inform guests effectively.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Server
Revolucion Cantina
Fullerton, CA
03.2024 - 02.2025
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
Mariscos Chavalones
Anaheim, CA
01.2022 - 03.2024
- Provided exceptional customer service to enhance dining experience.
- Assisted with menu navigation and recommendations for guests.
- Maintained cleanliness and organization of dining area and utensils.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled cash transactions accurately and efficiently during shifts.
- Adapted quickly to high-pressure situations during peak hours.
- Engaged in continuous learning about menu items and specials.
- Learned restaurant policies and procedures to support team goals.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Anaheim High School
Anaheim, CA06.2012
Skills
- Quick learner
- Strong organization
- Cleanliness standards
- Food presentation
- Food running
- Restocking supplies
- Event setup and breakdown
- Team player
- Warm and friendly
- Cleaning and sanitizing
- Multitasking
- Customer satisfaction
- Cool under pressure
- Cash handling
Languages
Spanish
Native or Bilingual
Timeline
Expo Runner
Santo Remedio Resto Bar
03.2025 - Current
Server
Santo Remedio Resto Bar
03.2025 - Current
Host
Santo Remedio Resto Bar
03.2025 - Current
Server
Revolucion Cantina
03.2024 - 02.2025
Server
Mariscos Chavalones
01.2022 - 03.2024
High School Diploma -
Anaheim High School