Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Renata Sullivan

Miami

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Relationship Manager

Top Medical Mobility
02.2024 - 01.2025
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Consistently exceeded sales goals by cultivating a strong network of professional contacts and referrals.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Strengthened client relationships by actively listening to their needs and providing tailored solutions.

Receptionist

Giannis at the Versace Mansion
11.2023 - 04.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed Reservations, communicated with guests, and updated bookings.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.

Lead Hostess

Morimoto Philadelphia
12.2021 - 11.2023
  • Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
  • Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
  • Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
  • Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
  • Led a team of hosts, ensuring everything was running smoothly.

Server

Banana Beach
09.2019 - 07.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.


Education

No Degree - Risk Management

Temple University
Philadelphia, PA
07-2026

High School Diploma -

Naale Elite Academy
Hod Hasharon, Israel
07-2021

Skills

  • Excellent communication
  • Customer service
  • Team player
  • Time management
  • Fast problem solver
  • Multilingual

Languages

English
Native or Bilingual
Hebrew
Native or Bilingual
Spanish
Limited Working
Italian
Elementary

Timeline

Relationship Manager

Top Medical Mobility
02.2024 - 01.2025

Receptionist

Giannis at the Versace Mansion
11.2023 - 04.2024

Lead Hostess

Morimoto Philadelphia
12.2021 - 11.2023

Server

Banana Beach
09.2019 - 07.2021

No Degree - Risk Management

Temple University

High School Diploma -

Naale Elite Academy

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Renata Sullivan