Renato Delaney
Washington,District Of Columbia
Summary
Inspiring Coach bringing extensive experience guiding and mentoring athletes to reach optimum potential. Driven and high-achieving with winning-team seasons throughout career history. Passionate about mentoring athletes to build sustainable training and eating habits.
Overview
12
12
years of professional experience
Work History
High School Basketball Coach
Capital City Public Charter School
2011.09 - 2016.06
- YMonitored players'' academic progress, implementing tutoring support as necessary to maintain eligibility requirements.
- Evaluated talent at recruitment events and successfully recruited promising athletes for future seasons.
- Facilitated teamwork-building activities during practice sessions that enhanced camaraderie amongst players leading to better on-court chemistry.
- Implemented video analysis tools to review game footage with players, identifying areas for improvement and developing strategies for upcoming matchups.
- Utilized data-driven metrics to assess team performance trends over time, making adjustments accordingly to continually improve results.
- Improved player skillsets through focused individual attention and personalized development plans.
- Organized community service projects involving the basketball team, fostering connections between players and local residents while instilling values of civic responsibility in studentathletes.
- Created and maintained a culture of accountability within the team, setting high expectations for commitment, effort, and conduct on and off the court.
- Developed fundraising initiatives that generated financial support for the program''s needs such as new uniforms or facility upgrades.
- Achieved consistent success throughout multiple seasons by adapting to fluctuations in roster talent, maintaining a flexible approach to coaching strategies.
- Increased player retention rates by creating an inclusive atmosphere that prioritized personal growth alongside athletic success.
Sales Administrator
Telco Communications
2004.04 - 2010.09
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Boosted sales revenue by efficiently processing orders and coordinating with sales team on customer requirements.
- Established strong relationships with clients through regular communication, fostering trust and loyalty in our brand.
- Streamlined administrative processes for increased efficiency, implementing an organized filing system for easy access to documents.
- Analyzed sales data to identify trends and areas of improvement, providing insightful reports to the sales team for strategic planning
- Enhanced team productivity by providing training and support to new sales administrators, ensuring a smooth integration into their roles.
- Negotiated contracts with vendors to secure the best possible terms and conditions for the company in purchasing marketing material.
- Managed a comprehensive database of customers and prospects to track opportunities, follow-ups, and account history.
- Continuously improved internal processes by suggesting and implementing changes that led to streamlined workflows and time savings for the sales administration team.
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
- Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
- Facilitated smooth onboarding of new clients by preparing necessary documentation, scheduling training sessions, and conducting follow-up calls.
- Planned and directed staff training and performance evaluations.
- Attended sales training camp and brought best practices leadership back to company.
- Accelerated sales cycles with effective coordination of product demonstrations between technical experts and prospective customers.
- Coordinated successful trade shows and events for increased brand visibility, managing logistics and promotional materials.
- Improved lead generation by researching potential clients and market trends for targeted prospecting efforts.
- Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.
- Maintained accurate records of client interactions in CRM software for better tracking of communications history and future actions needed.
- Assisted in creating compelling marketing materials that showcased product features and benefits, driving customer interest.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Discussed sales strategies and promotional plans with VP of Sales on regular basis.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Evaluated performance against goals and implemented appropriate development plans.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
Some College (No Degree) - English And Secondary Education
Virginia State University
Petersburg, VASkills
- Ability to connect with all types of people and personalities. Organized and a good planner.
- Leadership Qualities
- Individualized Training
- Rules Enforcement
- Defensive Tactics
- Motivational Techniques
- Academic Support
- Motivational leadership style
Timeline
High School Basketball Coach
Capital City Public Charter School
2011.09 - 2016.06
Sales Administrator
Telco Communications
2004.04 - 2010.09
Some College (No Degree) - English And Secondary Education
Virginia State University
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