Renato Favaro Ribeiro

Work History

Professional Model

Agency Name

Promoted products and services by posing for commercials, live shows and photo shoots.
Posed and strutted to demonstrate features such as garment quality, style and design.
Modeled garments such as men's clothing, coats, underclothing and swimwear.
Maintained high levels of professionalism in over 100 shoots.
Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies.
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.

Travel Agent

Valentin Turismo

Londrina, Brazil

07.2018 - 05.2021

Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
Attended training sessions, familiarization trips and site inspections to maintain current industry knowledge and gain insight into tourism trends.
Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.
Arranged hotel accommodations, cars or drivers and all related documentation.
Developed tour itineraries.
Monitored and and assisted groups on national and international tours.
Developed and provided travel plan packets for individual travelers which included itineraries, maps, maps, etc.
Met company deadlines and reviewed all documents for accuracy.

Customer Service Consultant

Clube Turismo Centro

São Paulo, Brazil

01.2015 - 07.2018

Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Responded to customer needs through competent customer service and prompt problem-solving.
Answered customer telephone calls promptly to avoid on-hold wait times.
Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.

Fitness Attendant

Spencer Hotel & Spa

Dublin, Ireland

06.2013 - 06.2014

Greeted and interacted with members and guests upon entrance and exit to facility.
Handled phone calls and delivered messages to appropriate staff members.
Kept fitness areas, machines and spaces clean and orderly for customers.
Set up, maintained and put away recreational equipment.
Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.
Conducted inspections of equipment with safety protocol and equipment longevity in mind.

Houseman

Clarion Hotel, IFSC

Dublin, Ireland

06.2012 - 06.2013

Observed production operations, identified safety hazards and addressed problems to maintain safety for all personnel.
Restocked room supplies such as facial tissues for personal touch with every job.
Kept building entryway glass clean and polished for professional presentation.
Observed and tracked information from gauges, instruments and meters to proactively identify and address issues.

Event Assistant

WA Events

Fortaleza, Brazil

01.2010 - 04.2012

Anticipated event requirements and handled numerous concerns in advance for smooth day-of execution.
Welcomed guests to events, checked invitations and oversaw proper seating.
Performed event coordination for larger parties and gatherings.
Optimized guest satisfaction with food and beverages by quickly addressing requests and complaints.
Improved future events by evaluating successes and failures of previous private and corporate gatherings.

Professional Basketball Player

Sport Clube Pinheiros

São Paulo, Brazil

01.2003 - 01.2009

Conducted interviews with media for radio, television and print.
Reported to practice at established times and arrived ready to contribute.
Maintained clean and trouble-free lifestyle to maximize performance.
Completed speed, agility and skill drills to improve game.
Adhered to dietary and exercise requirements outlined by team leadership.
Attended all practices as scheduled, dressed correctly and always ready to work.
Maintained drive and determination to obtain personal and team objectives and goals.

Summary

Overview

Work History

Professional Model

Travel Agent

Customer Service Consultant

Fitness Attendant

Houseman

Event Assistant

Professional Basketball Player

Education

Bachelor of Arts - Hospitality And Tourism

No Degree - General English For International Business

Skills

Timeline

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