Renato Lala
Clearwater,FL
Summary
Detail-oriented with a strong background in overseeing banquet and catering operations. Proven ability to lead a team. Managed staff schedules and maintained adequate coverage for all shifts. Ensure efficient event setups, and provide exceptional customer service. Skilled in coordinating staff, managing resources, and addressing last-minute changes to guarantee successful events. Committed to upholding quality standards and ensuring client satisfaction.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Assistant Banquet Manager
Safety Harbor Resort And Spa
01.2023 - Current
- Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Interpreted instructions to schedule and set up events to client specifications.
- Created employee schedules to align coverage with forecasted demands.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Banquet Server
Sheraton Tampa Riverwalk Hotel
02.2022 - 02.2023
- Set up banquet tables and chairs based on event requirements.
- Responded to guest inquiries and requests promptly and courteously.
- Served meals to customers according to established guidelines.
Banquet Captain
Safety Harbor Resort And Spa
04.2016 - 01.2023
- Supervised and mentored kitchen and serving staff.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Banquet Server
CHE Westin Tampa Bay LLC
10.2021 - Current
- Arranged linens and table settings according to seating plan and event theme.
- Responded to guest inquiries and requests promptly and courteously.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Education
Master in International Relations
Tirane, Albania09.2014
Bachelor of History
Tirane, Albania09.2012
High School Diploma
Burrel, Albania09.2009
Skills
- Quality Control Guidelines
- Schedule Coordination
- Hospitality Management
- Banquet Coordination
- Staff Leadership
- Effective Customer Service
- Guest Experience Management
- Room Inventory
- Food Safety and Sanitation
- Corporate Event Coordination
- Food and Beverage Service
- Billing and Payment Processing
- Front of House Management
- Maintain Food Safety
Certification
- Certified F & B managment , Coursera - 5 Weeks
- SafeStaff and ServSafe Food Handler Online Course
- ServSafe Allergens Online Course
- ServSafe: Food Protection Manager Certification
Timeline
Assistant Banquet Manager
Safety Harbor Resort And Spa
01.2023 - Current
Banquet Server
Sheraton Tampa Riverwalk Hotel
02.2022 - 02.2023
Banquet Server
CHE Westin Tampa Bay LLC
10.2021 - Current
Banquet Captain
Safety Harbor Resort And Spa
04.2016 - 01.2023
Master in International Relations
Bachelor of History
High School Diploma
- Certified F & B managment , Coursera - 5 Weeks
- SafeStaff and ServSafe Food Handler Online Course
- ServSafe Allergens Online Course
- ServSafe: Food Protection Manager Certification
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