Renato Yabis
Seattle WA ,WA
Overview
5
5
years of professional experience
Work History
Houseperson
Four Points Hotel
08.2019 - 08.2024
- Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Performed minor maintenance tasks, contributing to the upkeep of the facilities.
- Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
- Enhanced guest satisfaction by maintaining a clean and orderly hotel environment.
- Contributed to efficient event set-up and tear-down processes, optimizing turnaround times between functions.
- Boosted efficiency within the housekeeping department through cross-training in various roles as necessary.
- Collaborated with team members to maintain inventory of supplies and linens for streamlined operations.
- Managed trash removal and recycling efforts to maintain a sanitary property and reduce environmental impact.
- Ensured consistent quality of service by adhering to established housekeeping procedures and checklists.
- Promoted positive workplace culture through effective communication and teamwork.
- Maximized resource utilization across the property by assisting other departments with special projects or assignments when required.
- Streamlined room turnover processes by effectively coordinating with front desk staff regarding room status updates.
- Reduced time spent on cleaning duties by establishing an organized system for storage areas.
- Strengthened guest loyalty through attentive problem resolution while maintaining confidentiality at all times.
- Optimized workflow during high-volume periods by proactively identifying areas requiring additional attention or support from colleagues.
- Increased hotel''s visual appeal by assisting in the upkeep of landscaped areas and exterior spaces as needed.
- Safeguarded guest privacy by following strict key control policies when entering guest rooms or restricted areas.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Reported found guest articles and merchandise damage to managers on duty.
- Filed maintenance work order forms to notify maintenance of needed repairs.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
- Kept building entryway glass clean and polished for professional presentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Rotated mattresses regularly to prevent sagging and promote guest comfort.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Handled requests for extra linens, toiletries and other supplies.
- Sorted, laundered and put away various laundry items.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Rotated linens in storerooms and replenished when supplies ran low.
- Polished fixtures to achieve professional shine and appearance.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Returned emptied garbage receptacles to proper locations.
Education
High School - Diploma
Camiling School For Home Industries
Philippines04.1988
Timeline
Houseperson
Four Points Hotel
08.2019 - 08.2024
High School - Diploma
Camiling School For Home Industries