Renaulte Frieson
Delivery Driver
Charlotte,NC
Summary
Dynamic delivery professional with a proven track record at HD Supply, excelling in route navigation and customer service. Recognized for maintaining a clean driving record and ensuring safety compliance while delivering packages efficiently. Adept at problem-solving and collaborating with teams to optimize delivery schedules, consistently achieving timely and accurate deliveries.
Overview
20
20
years of professional experience
Work History
Delivery Driver
HD Supply
Charlotte
06.2020 - Current
- Delivered packages efficiently across assigned routes.
- Maintained accurate records of deliveries and pick-ups.
- Inspected vehicles before and after shifts for safety compliance.
- Communicated with dispatch regarding delivery updates and issues.
- Loaded and unloaded items safely to prevent damage.
- Followed traffic laws and regulations during deliveries.
- Assisted customers with questions about deliveries or services.
- Collaborated with team members to optimize delivery schedules.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
Delivery Associate
Home Depot
Charlotte
10.2018 - 06.2020
- Delivered merchandise to customers' homes using company vehicles.
- Assisted with loading and unloading products from delivery trucks.
- Maintained accurate records of deliveries and customer information.
- Communicated with customers to confirm delivery times and locations.
- Followed safety protocols while operating delivery equipment and vehicles.
- Collaborated with warehouse staff to ensure timely order fulfillment.
- Provided feedback on product quality and inventory levels to management.
- Resolved customer inquiries related to delivery issues or concerns.
- Delivered packages safely and timely to designated addresses within assigned territory.
- Provided friendly customer service when interacting with clients during deliveries.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Maintained cleanliness of vehicle interior and exterior.
- Loaded delivery truck with company products according to the daily route plan.
- Ensured proper care in the handling of packages to avoid damage during transit.
- Returned undeliverable packages back to warehouse for rerouting or disposal according to policy.
- Notified customers prior to arrival of goods or services at their locations.
Cashier
Circle K
Charlotte
08.2015 - 10.2018
- Processed customer transactions efficiently and accurately at convenience store.
- Assisted customers with product inquiries and service requests daily.
- Managed cash register operations, ensuring balanced drawers at shift end.
- Maintained cleanliness and organization of the checkout area consistently.
- Stocked shelves and replenished inventory to enhance product availability.
- Collaborated with team members to improve customer service experiences.
- Handled returns and exchanges following company policies effectively.
- Trained new cashiers on register operations and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
Car Detailer
Fly's Detaling
Charlotte
01.2013 - 08.2016
- Add job-related tasks in this section.
- Cleaned and polished vehicle exteriors using high-quality wax and polish products.
- Vacuumed and shampooed interior upholstery to remove dirt and stains.
- Applied protective coatings to surfaces for enhanced durability and shine.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Inspected vehicles for damages, ensuring thorough detailing process compliance.
- Maintained equipment in optimal condition through regular cleaning and servicing.
- Trained new staff on detailing techniques and safety procedures consistently.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
Security
Show Pros Ent.
Charlotte
08.2007 - 01.2013
- Add job-related tasks in this section.
- Developed and maintained a comprehensive security manual as a reference for all security protocols and procedures.
- Mitigated risk with immediate emergency response security.
- Conducted investigations into alleged breaches of security policy.
- Identified potential security vulnerabilities within deployed applications.
- Monitored security cameras throughout the facility when needed.
- Monitored security cameras and alerted management when necessary.
Laborer
R&R Construction
Charlotte
08.2005 - 06.2008
- Add job-related tasks in this section.
- Loaded and unloaded materials efficiently for job site readiness.
- Maintained clean and organized work areas to ensure safety compliance.
- Assisted skilled tradespeople by providing necessary tools and materials.
- Followed safety protocols to minimize accidents on job sites.
- Collaborated with team members to complete construction tasks effectively.
- Executed demolition tasks while adhering to safety standards and procedures.
- Inspected tools and equipment regularly for proper functioning and maintenance.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Worked with team members to ensure efficient workflow throughout the day.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Completed variety of physical labor tasks.
Cook, Dishwasher and Prep Cook
Bronte Bistro
Charlotte
09.2005 - 09.2006
- Add job-related tasks in this section.
- Prepared a variety of dishes using fresh ingredients and seasonal produce.
- Managed kitchen inventory and ensured timely supply of ingredients.
- Maintained cleanliness and organization of the kitchen environment.
- Collaborated with team members to streamline food preparation processes.
- Followed food safety guidelines to ensure quality and hygiene standards.
- Assisted in menu planning and development to enhance customer experience.
- Trained new kitchen staff in cooking techniques and safety protocols.
- Monitored cooking times and temperatures for optimal food quality.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
Education
Multi Media Web Design -
Arts Institute Of Charlotte
Charlotte, NC09.2004
Diploma - Business
Northwest Cabarrus High School
Concord, NC05.2002
Skills
- Great Customer Service Skills
- Route navigation
- Vehicle inspection
- Delivery documentation
- Safety compliance
- Customer service
- Time management
- Equipment operation
- Supply chain coordination
- Inventory management
- Package handling
- Problem solving
- Attention to detail
- Conflict resolution
- Team collaboration
- Effective communication
- Dependable and reliable
- Skilled forklift operator
- Clean driving record
- Responsible driver
- Load securing
- Safe driving record
- Problem-solving
- Quality assurance
- Loading and unloading
- Shipping and packaging
- Pallet jack and hand truck operation
- Heavy lifting
- Order picking and processing
- Local routes
- GPS navigation
- Vehicle maintenance
- Physical stamina
- Valid Driver's license
- Excellent sense of direction
- Verbal and written communication
- Work Great With Others Or Teams
- Fast Learner
- Can Take Great Directions
- 30 to 35 wpm
References
- Nicole L Caskey, Sales Agent, 704-635-3209, Retreat Rentals in Myrtle Beach
- Donna Rubin, Manager, 704-358-7546, Show Pros Ent.
- Octavia S. Davis, Vending Operations Mgr., 704-891-3452, Phipps Bistro (SB&J Enterprises)
Languages
English
Professional
References
References available upon request.
Timeline
Delivery Driver
HD Supply
06.2020 - Current
Delivery Associate
Home Depot
10.2018 - 06.2020
Cashier
Circle K
08.2015 - 10.2018
Car Detailer
Fly's Detaling
01.2013 - 08.2016
Security
Show Pros Ent.
08.2007 - 01.2013
Cook, Dishwasher and Prep Cook
Bronte Bistro
09.2005 - 09.2006
Laborer
R&R Construction
08.2005 - 06.2008
Multi Media Web Design -
Arts Institute Of Charlotte
Diploma - Business
Northwest Cabarrus High School