Renay Beers
Dedham,MA
Summary
Accomplished Office Administrator with a proven track record at Greater Boston Internal Medicine, enhancing patient satisfaction through effective communication and efficient schedule management. Expert in document preparation and reception management, significantly reducing paperwork backlog by digitizing records. Skilled in verbal communication, ensuring seamless operations and a welcoming environment for all visitors. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Office Administrative Assistant
Greater Boston Internal Medicine
12.2022 - Current
- Greeted incoming patients and visitors professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from patients seeking information and wanting to make appointments.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved patient satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Facilitated smooth communication between providers, acting as a liaison to ensure prompt resolution of issues.
Office Administrator
St. Luke's Lutheran Church
09.2016 - 12.2022
- Managed front office operations, ensuring a welcoming environment for members and visitors.
- Reduced paperwork backlog by digitizing records and maintaining an organized electronic filing system.
- Ensured timely completion of tasks by delegating responsibilities appropriately among support staff members.
- Screened visitors and issued badges to maintain safety and security.
Office Administrator
Parkway Orthopedics And Sports Medicine
01.2000 - 03.2006
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Education
Associate of Arts - Communication
Massachusetts Bay Community College
Wellesley Hills, MA06.2001
Skills
- Verbal Communication
- Schedule Management
- Document Preparation
- Scheduling appointments
- Reception Management
Timeline
Office Administrative Assistant
Greater Boston Internal Medicine
12.2022 - Current
Office Administrator
St. Luke's Lutheran Church
09.2016 - 12.2022
Office Administrator
Parkway Orthopedics And Sports Medicine
01.2000 - 03.2006
Associate of Arts - Communication
Massachusetts Bay Community College
Similar Profiles
RAEIGN MCNAIRRAEIGN MCNAIR
Medical Administrative Assistant at Internal Medicine Of Greater New HavenMedical Administrative Assistant at Internal Medicine Of Greater New Haven
Melissa AugustinMelissa Augustin
Licensed Practical Nurse at Boston Medical Center- General Internal MedicineLicensed Practical Nurse at Boston Medical Center- General Internal Medicine
Alyssa Marie PachecoAlyssa Marie Pacheco
Medical Office Assistant at Saberi Clinic (Endocrinology, Gastroenterology, Internal Medicine, & Respiratory Medicine)Medical Office Assistant at Saberi Clinic (Endocrinology, Gastroenterology, Internal Medicine, & Respiratory Medicine)
Alison StackAlison Stack
Food Truck Server at Ellie’s TreatsFood Truck Server at Ellie’s Treats
Michael HuffMichael Huff
Office of Fire Prevention at Town of Dedham - Fire DepartmentOffice of Fire Prevention at Town of Dedham - Fire Department