Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Renay Buchanan

Belton,TX

Summary

Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Passionate about developing and facilitating programs to support communities needs. Dedicated to forming trusting relationships and advocating for the best interest of clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

15
15
years of professional experience

Work History

Paraprofessional Educator

Killeen ISD
08.2022 - 03.2023
  • Handled staff/students inquiries and suggestions courteously and professionally
  • Offered advice and assistance to staff/student, paying attention to special needs or wants
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Actively listened to staff/student, handled concerns quickly and escalated major issues to supervisor.
  • Provided support to help students with special needs learn and grow. With over 100% increase in overall education per school year

Owner/Operator

Unique Abilities
06.2018 - 03.2021
  • Managed day-to-day business operations.
  • Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
  • Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
  • Evaluated program effectiveness using data-driven approaches, identifying areas of improvement and implementing changes accordingly.
  • Led workshops on topics relevant to clients population served, empowering individuals with valuable knowledge and tools for self-advocacy.
  • Reduced recidivism rates among at-risk youth by providing targeted interventions focused on skill building, pro-social activities, and positive.
  • Collaborated with schools to address students social-emotional needs, working closely with teachers and administrators to create supportive learning environments.
  • Advocated for clients to assure respected rights and wishes.
  • Maintained regular contact with clients by meeting up with them and calling clients.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Documented clients progress and activities in accordance with agency policies and procedures.

Project SEARCH

Clark County School District
01.2012 - 01.2018
  • Collected and analyzed data to improve strategies. Also modified job outline to fit individual needs, for people with disabilities.
  • Handled students inquiries and suggestions courteously and professionally.
  • Maintained confidential files, employee and company information in compliance with company policies and regulatory requirements.
  • Updated account information to maintain students records.
  • Point person leading discussions in Job Skills groups to ensure student mastery of curriculum
  • Offered advice and assistance to student, paying attention to special needs or wants.
  • Prepared a variety of written materials for students for Job Interview skills
  • Actively listened to students, handled concerns quickly and escalated major issues to supervisor.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Maintained student satisfaction with forward-thinking strategies focused on addressing student needs and resolving concerns.

Teacher's Assistant

Morongo Unified School District
01.2008 - 01.2012
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Assisted with logistical planning and set-up of special events.
  • Worked with students to further their skills in math, fluency/language arts and other subjects as need.
  • Interacted physically and verbally with students throughout each day.
  • Maintained positive attitude and affirmatively communicated with each student.

Education

GED -

Copper Mountain College
Joshua Tree, CA
08.2007

Skills

  • Individual Student Assistance
  • Calm and Patient Demeanor
  • Classroom Computer Maintenance
  • Educational Assistance
  • Strong Work Ethic and Dependable
  • Interdisciplinary team collaboration
  • Progress reporting
  • Documentation

Timeline

Paraprofessional Educator

Killeen ISD
08.2022 - 03.2023

Owner/Operator

Unique Abilities
06.2018 - 03.2021

Project SEARCH

Clark County School District
01.2012 - 01.2018

Teacher's Assistant

Morongo Unified School District
01.2008 - 01.2012

GED -

Copper Mountain College
Renay Buchanan