Renay Mitchell

Operate transit buses to safely transport passengers along designated routes, adhering to schedules while providing excellent customer service. Ensure the safety of passengers and compliance with traffic laws, company policies, and transit regulations.

Follow assigned routes and schedules, ensuring on-time performance. Maintain a clean and orderly vehicle interior to ensure a positive passenger experience.

Lead and oversee the customer service team to ensure the delivery of exceptional service, foster customer satisfaction, and support business goals. Develop strategies to improve customer interactions, resolve issues efficiently, and promote a customer-centric culture.