Renaya Arredondo-Moore
Panama City
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
Work History
Expo/register/server
Taco Mama
09.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hospitality
Stripes Bar And Grill
10.2023 - 09.2024
- Monitored customer feedback, implementing necessary changes to elevate hospitality standards continually.
- Championed a guest-centric approach during training sessions, emphasizing the importance of delivering exceptional experiences through attentive service and genuine hospitality.
- Participated in industry events and conferences to stay updated on best practices within hospitality reservations management.
- Anticipated guest needs proactively, offering assistance before being asked to ensure exceptional hospitality experiences.
Hostess/expo
Windjammers On The Pier
07.2023 - 10.2023
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Completed daily side work and opening and closing duties without fail.
- Opened and closed seating sections according to volume of guests.
Hospitaliy
Buffalo Wild Wings
02.2023 - 07.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Opened a new restaurant in a new location, managed time efficiently in order to complete tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Associate of Science - Nursing
Gulf Coast State College
Panama City, FL05.2027
High School Diploma -
Navarre Highschool
Navarre, FL05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
References
- Wade Claycomb, 850-686-1500
(restaurant manager, stripes bar and grill)
- Rusty Penland, 865-773-2102
(general manager, taco mama)
Timeline
Expo/register/server
Taco Mama
09.2024 - 01.2025
Hospitality
Stripes Bar And Grill
10.2023 - 09.2024
Hostess/expo
Windjammers On The Pier
07.2023 - 10.2023
Hospitaliy
Buffalo Wild Wings
02.2023 - 07.2023
Associate of Science - Nursing
Gulf Coast State College
High School Diploma -
Navarre Highschool
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