Renaya Law
Tallmadge,USA
Overview
16
16
years of professional experience
Work History
Administrative Coordinator
Ascension
Austin, TX
03.2023 - Current
- Collaborated with providers to obtain required clinical information, supporting prior authorization determinations and individual inquiries
- Determined medical necessity and cost-effectiveness of services through utilization review processes
- Applied medical criteria and clinical judgement to researched cases to evaluate and establish determinations
Lead Authorization Coordinator
Option Care Health
Brecksville, OH
06.2018 - 03.2023
- Interviewed and assisted patients with authorization documents, as appropriate
- Ensure payment for services by verifying benefits with insurance provider
- Obtained, reviewed and input insurance authorization and referrals prior to patient services
- Explained goals and expectations required of trainees
- Managed learning experience consistent with company philosophy and company-wide strategies
Senior Scheduling Coordinator
Akron Children's Hospital
Akron, OH
01.2014 - 05.2018
- Set and confirmed patient appointments
- Coordinated with manager to develop and execute production plans
- Managed schedules of team of 12 personnel to keep shifts properly staffed
- Provided constructive feedback and positive reinforcement to keep trainees motivated
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks
Account Manager III
Goodyear Tire and Rubber Company
Akron, OH
04.2008 - 12.2013
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Communicated with clients via email, phone, online presentations, screen-share and in-person meetings
- Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives
Education
Bachelor of Science - Health Administration
Southern New Hampshire University
OnlineSkills
- Case Management
- Utilization Review
- Multidisciplinary Team Collaboration
- Technology Proficient
- Data Analysis
- Process Improvement
Timeline
Administrative Coordinator
Ascension
03.2023 - Current
Lead Authorization Coordinator
Option Care Health
06.2018 - 03.2023
Senior Scheduling Coordinator
Akron Children's Hospital
01.2014 - 05.2018
Account Manager III
Goodyear Tire and Rubber Company
04.2008 - 12.2013
Bachelor of Science - Health Administration
Southern New Hampshire University