I am enthusiastic about the opportunity to further contribute to the agency's mission and utilize my expertise to make a meaningful difference in the lives of my peers and the community. I am a hardworking and passionate candidate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Skilled in collaborating with employees, corporate personnel, and community resources to ensure comprehensive supervision and support.
Organized and managed sensitive data while maintaining confidentiality on a daily basis
Created a more efficient workspace by proactively anticipating department needs
Provided Prompt customer service with a professional, friendly, and patient attitude
Trained new hires on site specific policies, procedures and compliance guidelines
Provided administrative and clerical support via Lenel system, XPS Printer, Microsoft Word and Excel
Provided Access control for over 300 employees via VI Monitor Plus and Security gate, as well as proper identification passes.
Promptly respond to alarms and rendering immediate assistance to law enforcement
Provided accurate and detailed written reports on property damage,malfunction equipments, and occurrences
Responded to inquiries from callers seeking information
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Provided clerical support to company employees by copying, faxing, and filing documents.
Sent 25-30 emails daily demonstrating a mastery of written communication and attention to detail
Scheduled and coordinated virtual and in person meetings,events, travel, and appointments for 80% of the department.
Organized and managed sensitive data input retrieving and delivering information on a quarterly basis
Anticipated customer needs, providing them with excellent customer service while upholding company standards during periods of high volume
Guided over 400 customers per shift through shopping process
Meticulously operated POS system transactions including credit, cash, returns, exchanges, and refunds to ensure seamless and accurate cash flow
Worked flexible schedule and extra shifts to meet business needs.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Tracked customer service cases and updated service software with customer information.
Supervised and worked with children of varying ages 5-17, interest, skill, and developmental levels.
Achieved certifications in first aid and CPR to ensure groups of children safety through variety of camp activities.
Organized and guided group activities by leading, coaching, and participating with campers.
Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Collaborated with counselor team to create fun and engaging activities and environment
Write daily reports,evaluations, and maintain back office administration
Sorted legal documents, filing and case materials in clear, orderly systems.
Reviewed legal information and proofed documentation for errors.
Performed mock legal and general research, drafting memoranda, and correspondence.
Organized legal filing system to maximize efficiency.
Assisted in case preparation by organizing documents, exhibits, and evidence.
Assisted with client interviews and assisted with case investigations.
Attended court hearings, depositions, and client meetings to observe legal proceedings.
Assisted paralegals with collaborations with attorneys and other paralegals on case strategy and trial preparation.
Familiarity with case management and document review software
Administrative and Computer Software
Security and Screening
Observation and Emergency response
Skilled in conflict resolution, crisis intervention, and de-escalation techniques
Ability to collect and analyze facts
Exceptional leadership and interpersonal communication
Data analysis and Case management
MS Office Proficiency
Analytical Thinking
Detailed Orientated
Notary Public
DCJS certified
TWIC card