Rene Aguirre

• Maintained company compliance with local, state, and federal laws, in 2024 in addition to established organizational standards.

• Interviewed, hired, and trained new associates

• Motivated employees through special events, incentive programs, and constructive feedback.

• Maintained payroll and benefits for employees, minimizing financial discrepancies.

• Processed employee claims involving performance issues and harassment.

• Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.

• Monitored daily cash discrepancies, inventory shrinkage and drive-off.

• Handled customer complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve a resolution.

• Created schedules for 125 associates by planning and designating shifts.

• Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.

• Ensured inventory accuracy through consistent cycle counting and properly documenting discrepancies.

• Oversaw all pricing and signing processes including workload planning, weights and measures, price changes and re-ticketing, Door to Floor process, achievement of productivity target by setting goals and monitoring pace of work

• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees, bolstering position knowledge and skillset.

• Organized company-wide events designed to boost employee morale.

• Answered employee inquiries regarding health benefits and 401k options.

• Created schedules for 35 associates by planning and designating shifts.

• Managed daily operations of the jewelry department including budgeting, forecasting, payroll administration, and expense control measures.

• Assisted in organizing and overseeing assignments to drive operational excellence.

• Established team priorities, maintained schedules and monitored performance.

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Implemented creative merchandising strategies, resulting in increased sales and productivity.