Rene Bande
Houston,TX
Summary
- Successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services.
- Reliable team player committed to building high-performing teams.
- Seasoned Operations Manager and talented leader with 6 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity.
- Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position as a Health Care Manager. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Manager of Operations
Skyline R&B
06.2017 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Reviewed shift reports to understand current numbers and trends.
- Investigated and resolved departmental non-conformances.
- Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintained cleanliness and organization of [Type] workspace, working closely with employees to systemize tasks.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Provided exceptional customer service to customers, increasing customer loyalty [Number]%.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
Education
Bachelor of Science - Health Administration
American InterContinental University
Schaumburg, IL02.2022
Skills
- Payroll Operations
- Training Programs
- Overseeing Logistics
- Business Operations
- Regulatory Compliance
- Overseeing Employees
- Quality Standards
- Incident Management
- Marketing Campaigns
- Employee Evaluation
- Annual Budgets
- Corrective Actions
- Operational Efficiency
- Safety Awareness
- Customer Satisfaction
- Risk Evaluation
- Growth Plans
- Incident Response
- Strategic Vision
- Delivery Schedules
- Safety Regulations
- Customer Care
- Management Training
- Improve Performance
Languages
French
Native or Bilingual
German
Native or Bilingual
English
Full Professional
Timeline
Manager of Operations
Skyline R&B
06.2017 - Current
Bachelor of Science - Health Administration
American InterContinental University
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