Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rene Bustamante

Chandler,AZ

Summary

Adept at enhancing customer satisfaction and fleet reliability, I leveraged my punctuality and preventive maintenance skills at Earnhardt and the United States Post Office to ensure timely, safe, and efficient transportation services. My expertise in passenger assistance and customer relations significantly contributed to a positive and professional service environment, demonstrating a commitment to excellence and safety in every interaction.

Overview

38
38
years of professional experience

Work History

Shuttle Driver / Greeter

Earnhardt
12.2020 - Current
  • Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
  • Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
  • Maintained clean and neat shuttle for passenger comfort.
  • Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
  • Operated with safety and skill to avoid accidents and delays.
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
  • Transported customers to and from Location.
  • Developed strong knowledge of service area geography, enabling prompt navigation between destinations.
  • Collaborated with dispatchers to optimize route planning and scheduling for maximum efficiency.
  • Provided exceptional customer service by addressing passenger inquiries professionally and courteously.
  • Demonstrated excellent communication skills while interacting with passengers to address their needs and concerns.
  • Maintained a clean and comfortable vehicle for passengers, promoting a positive travel experience.
  • Promoted a positive image of the company by maintaining a professional appearance and attitude at all times while on duty.
  • Followed company policies and procedures and maintained compliance with standards.

USPS Mail Carrier

United States Post Office
04.1987 - 10.2020
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
  • Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
  • Displayed professionalism when interacting with customers at their homes or businesses while delivering their mail promptly and courteously every day.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Handled mail and packages with care to prevent damage during delivery.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.

Education

Diploma -

Ajo High School
Ajo, AZ
05.1977

Skills

  • Punctuality
  • Preventive Maintenance
  • Fuel efficiency
  • Passenger assistance
  • Safe driving
  • Customer relations skills
  • Clean driving record
  • Passenger transportation
  • Defensive driving

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Shuttle Driver / Greeter

Earnhardt
12.2020 - Current

USPS Mail Carrier

United States Post Office
04.1987 - 10.2020

Diploma -

Ajo High School

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Rene Bustamante