Rene Concepcion
San Tan Valley,AZ
Summary
Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player. Organized Logistics Specialist with over 10 years of experience in project management and skill at multitasking with great prioritization and focus. Skilled at data analysis and streamlining operations for increased processing functionality and optimizing business profitability. Dedicated to solutions-oriented problem-solving and effective employee training.
Overview
9
9
years of professional experience
Work History
Juvenile Detention Officer
Pinal County Superior Court
08.2023 - 03.2024
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
- Conducted room searches for contraband items to maintain a safe environment within the facility.
- Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
- Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
- Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
- Promoted positive behavior among detainees by implementing structured daily routines and encouraging adherence to facility policies.
- Completed incident reports when disorder or violence occurs.
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Ensured timely completion of required paperwork including incident reports, progress notes, and evaluations.
- Observed and recorded mental and physical health of each juvenile offender.
- Supervised recreational activities for detainees to promote physical fitness and encourage positive social interactions.
- Enhanced communication with staff by participating in daily briefings, sharing relevant information about detainee activities, needs, and incidents.
- Supervised 8 or less inmates during mealtime and recreational time.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Enforced rules and regulations to maintain order among inmates.
- Restrained juvenile inmates when disturbances required physical intervention.
- Investigated and responded to incidents of inmate misconduct.
- Prepared reports to document incidents and violations.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Supervised inmates during meals, recreation and other activities.
Logistics Specialist
Lineage Transportation
03.2015 - 07.2023
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
- Provided customers with status updates for tracked packages.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
- Negotiated contracts with suppliers, securing favorable terms that contributed to overall cost savings initiatives.
- Issued timely and accurate responses to both internal and external inquiries.
- Worked with customers to integrate processes and correct issues.
- Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Built long-term relationships due to prompt and courteous service.
- Reduced transportation costs through strategic route planning and carrier negotiations.
- Detected and resolved multifaceted issues related to business direction and operations.
- Tracked orders and notified customers of status or potential delays.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Sales Associate
Walgreens
05.2022 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
High School Diploma -
Barringer Highschool
Newark, NJ07.2004
Skills
- Juvenile corrections procedures knowledge
- Life Skills Teaching
- Youth Counseling
- Restraint Techniques
- Security Procedures
- Physical Fitness
- De-Escalation Techniques
- Recreational Activities
- Educational Support
- Facility Operations
- Detainee guidance
- Restraining methods
- Inmate Supervision
- Safety and Security
- Correctional facility procedures
- Inmate Transport
- Safety and security enforcement
- Conflict resolution skills
- Observation
- Cell Inspections
- CCTV Monitoring
- Trained in defensive tactics
- Surveillance
- Conflict Resolution
- First Aid Certification
- Incident Reporting
- Inmate behavior modification tactics
- Central and pod control
- Activity Supervision
- Behavior Modification
- Emergency Response
- Crisis intervention training
- Disciplinary Actions
- Visitation guidelines understanding
- Spanish Fluency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Juvenile Detention Officer
Pinal County Superior Court
08.2023 - 03.2024
Sales Associate
Walgreens
05.2022 - 07.2022
Logistics Specialist
Lineage Transportation
03.2015 - 07.2023
High School Diploma -
Barringer Highschool
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