Rene DeRanzo

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Answered central telephone system and directed calls accordingly.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Maintained visitor log for entering and leaving facility for security purposes.
• Enhanced visitor experience by providing detailed information and assistance as needed.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Handled cash application and payments records accurately.

Responsible for company payables and customer service.

Assisted with payroll on a Peach Tree Accounting Systems.

• Responsible for spreadsheets to assisted accountant in moth end closings.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Paid attention to detail while completing assignments.

Entered new customers and updated information.

• Proven ability to learn quickly and adapt to new situations.