Rene Diaz
Spring,TX
Summary
Detailed Barber with 13 years experience in hair cutting and styling. In-depth understanding of hair care industry and business operations. Dedicated to best-in-class customer service and satisfaction.
Overview
6
6
years of professional experience
Work History
President/CEO
Gents Hair Studio
02.2018 - Current
- As the Owner and CEO of Gents Hair Studio, I played a pivotal role in overseeing various aspects of the business to ensure its success. My responsibilities included managing a diverse clientele, delivering exceptional customer service, and efficiently handling inventory and product deliveries.
- I spearheaded the recruitment and management of a dynamic team, implementing strategies to optimize productivity. This involved providing comprehensive training on industry best practices and protocols, contributing to a cohesive and skilled workforce.
- Building strong and lasting relationships with clients was a key focus of my role, where I consistently maximized customer satisfaction through personalized service and attentive care. As a team lead, I took charge of creating employee schedules, resolving conflicts, and overseeing client payments to maintain a streamlined operation.
- Demonstrating a keen eye for detail, I conducted thorough inspections and analyses of hair, scalp, and skin conditions, enabling me to recommend tailored services or treatments. I actively engaged with clients to discuss hairstyle options, ensuring their preferences and expectations were met with precision.
- My hands-on approach extended to the technical aspects of the job, encompassing the cutting, drying, and styling of hair, as well as the precise trimming of facial hair. Adhering to the highest standards of hygiene and safety, I meticulously cleaned and disinfected all tools and work areas in compliance with State regulations and OSHA guidelines.
- Overall, my role at Gents Hair Studio was characterized by a commitment to excellence, innovation, and a client-centric approach, resulting in a thriving and reputable business.
Education
Innovate Salon Academy
10.2019
Skills
- Barbering Techniques
- Interpersonal Skills
- Adaptability
- Customer Service Excellence
- Conflict Resolution
- Decision Making
Timeline
President/CEO
Gents Hair Studio
02.2018 - Current
Innovate Salon Academy
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