Summary
Overview
Work History
Education
Skills
Timeline
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Rene Garcia

Philadelphia,PA

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Manager

FG Immigration Services
Philadelphia, PA
07.2023 - Current
  • Created spreadsheets for tracking case progress and deadlines.
  • Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
  • Compiled monthly financial reports detailing expenses incurred by each department.
  • Prepared and processed legal documentation related to Immigration and staff.
  • Developed efficient processes for managing client data entry and billing procedures.

Manager, Projects

Give-Life Globally
Philadelphia, PA
01.2022 - Current
  • Coordinated special events such as fundraisers or volunteer recognition ceremonies.
  • Rehabilitated group image with strategic use of social media, group partnerships and positive media stories.
  • Worked closely with Board Members to ensure alignment between strategic objectives set forth by Board Members and actual outcomes achieved by nonprofit staff.
  • Coordinated donor outreach initiatives such as events, emails, phone calls, newsletters.
  • Oversaw grant writing process by researching potential funders and preparing grant applications.

Automative Dealership Parts Driver

Nissan Dealership
Philadelphia, PA
02.2022 - 07.2023
  • Collected payment from customers upon completion of order.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Delivered parts to customers in a timely manner.
  • Picked up and delivered parts and equipment to customers, satellite stores and vendors.
  • Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
  • Communicated regularly with dispatch regarding any changes in route or schedule.
  • Reviewed work tickets and recorded delivery information.

Education

High School Diploma -

Tacony Academy Charter High School
Philadelphia, PA
06-2016

Associate of Science - Biology

Community College of Philadelphia
Philadelphia, PA

Skills

  • Fluent in Spanish
  • Proficient in Microsoft Office Suite (Word, Powerpoint, Excel, Outlook)
  • Problem solving expertise
  • Hands-on skills in managing case work
  • Business Development
  • Performance Management
  • Financial Management
  • Operations Management
  • Professional Staff development training
  • Team Supervision

Timeline

Manager

FG Immigration Services
07.2023 - Current

Automative Dealership Parts Driver

Nissan Dealership
02.2022 - 07.2023

Manager, Projects

Give-Life Globally
01.2022 - Current

High School Diploma -

Tacony Academy Charter High School

Associate of Science - Biology

Community College of Philadelphia

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Rene Garcia