Renée Guarino

At Starbucks I began shift supervising in a Reserve location, growing into the Assistant Manager role. My responsibilities included:

• Supervised inventory activities, including tracking, ordering, and maintaining optimal stock levels.
• Managed staffing and scheduling operations to meet business needs.
• Managed end-to-end recruitment, actively seeking and selecting qualified candidates.
• Led a team of ten-plus baristas and supervisor, effectively assigning duties to ensure smooth operations.
• Led cash management activities to ensure accuracy and compliance.
• Championed the training and development initiatives, providing leadership and guidance.
• Took charge of submitting payroll, ensuring timely and precise processing.
• Managed the daily opening and closing operations to ensure a smooth start and finish.
• Contributed to meetings, working in tandem with store management to establish and refine site goals.
• Ensured adherence to food safety standards throughout business operations.
• Took and active role in the hands-on preparation of food and beverage to ensure guest satisfaction.

• Proactively engaged customers, contributing to increased sales through upselling.
• Dedicated time to familiarize myself with various artists and their unique techniques.
• Collaborated closely with clients to understand their preferences and consulted on design choices.
• Took charge of organizing and preparing orders for seamless shipping processes.
• Managed site operations by overseeing both opening and closing procedures.
• Upheld and enforced established business standards throughout operations.

• Proactively engaged in ongoing learning, focusing on the craft of brunch mixology and cafe drink preparation.
• Demonstrated proficiency in using commercial-grade coffee, espresso machines and related equipment.
• Applied effective prioritization and multitasking strategies to enhance guest satisfaction during peak periods in the restaurant.
• Executed tasks related to bussing barware, contributing to a well-maintained bar setting.
• Provided attentive service to guests seated at the bar, ensuring a positive experience.
• Maintained clear and open communication with managers and wait staff to enhance efficiency.