Rene Hernandez
San Antonio,TX
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
3
3
years of professional experience
Work History
Line Server
Mama Margie's
San Antonio, TX
07.2019 - 11.2021
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Kept work and food areas pristine to meet presentation and food safety requirements.
- Served food according to temperature, safety, and presentation guidelines.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
Cashier
Raising Cane's Restaurants
San Antonio, TX
01.2022 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Greeted over 200 customers per day.
Cook
Raising Cane's Restaurants
San Antonio, TX
01.2022 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Communicated closely with servers to fully understand special orders for customers.
Education
High School Diploma -
Earl Warren High School
San Antonio, TX06.2018
Skills
- Price Identification
- Merchandise Packaging
- Customer Relations
- Gift Wrapping
- Credits and Refunds
- Product Rotations
- Contemporary Sauce Work
- Timely Food Delivery
- Understanding Customer Needs
- Building Customer Trust and Loyalty
- Issue and Complaint Resolution
- Calm and Professional Under Pressure
Timeline
Cashier
Raising Cane's Restaurants
01.2022 - Current
Cook
Raising Cane's Restaurants
01.2022 - Current
Line Server
Mama Margie's
07.2019 - 11.2021
High School Diploma -
Earl Warren High School
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