Rene Lovio
Rosemead,CA
Summary
Dynamic professional with a strong work ethic and integrity, experienced as a Nutrition Ambassador at Kaiser Permanente. Proven ability to enhance client nutrition through personalized meal plans and effective outreach strategies. Skilled in data analysis and customer service, consistently driving engagement and satisfaction in diverse environments.
Overview
13
13
years of professional experience
Work History
Nutrition Ambassador
Kaiser Permanente
07.2023 - Current
- Mentored new team members on effective outreach strategies and program implementation.
- Improved client nutrition by conducting personalized assessments and creating tailored meal plans.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Arranged tray and or table settings with proper tableware, condiments, and tray ticket.
- Discarded outdated food products and maintained waste disposal procedures.
Maintenance Crew Leader
Board Bandits
02.2013 - 07.2023
- Coordinated resource allocation for maintenance projects to optimize workflow.
- Trained new staff on safety protocols and equipment operation procedures.
- Conducted regular inspections to identify potential hazards and maintenance needs.
- Collaborated with management to prioritize urgent repair requests and facility improvements.
- Maintained accurate records of maintenance activities and inventory supplies.
- Served as a reliable point of contact between management and crew members, effectively resolving conflicts or concerns as they arose.
- Played a key role in maintaining regulatory compliance by staying current on industry best practices and updating internal processes accordingly.
- Maintained detailed records of all maintenance activities, facilitating accurate reporting and informed decisionmaking.
Crew Member
Trader Joe's
10.2019 - 02.2021
- Operated cash register efficiently, ensuring accurate transactions and maintaining balanced drawers.
- Assisted in inventory management, restocking shelves promptly to optimize product availability.
- Collaborated with team members to maintain store cleanliness and organization, supporting operational efficiency.
- Trained new crew members on store procedures and best practices to ensure seamless integration into the team.
- Implemented process improvements in merchandising, contributing to a visually appealing shopping environment.
- Engaged with customers to provide product knowledge and recommendations, driving sales growth through personalized service.
- Monitored stock levels and assisted in ordering supplies, reducing shortages and maintaining optimal inventory levels.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Grocery/Produce/Meat/Dairy Clerk
Sprouts Farmers Market Inc.
10.2018 - 10.2019
- Maintained product displays to ensure freshness and compliance with company standards.
- Assisted customers in selecting dairy products, providing detailed product information and recommendations.
- Managed inventory levels, ensuring optimal stock availability and minimizing waste.
- Trained new team members on product knowledge and customer service best practices.
- Monitored product expiration dates, facilitating timely rotation to maintain quality standards.
- Stayed current with present, seasonal and special promotions.
- Checked and logged temperatures in cases and coolers to maintain proper settings.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Handled large dairy section by maintaining section cleanliness, product rotation and displays.
Team Member
Afters Ice Cream
06.2016 - 07.2017
- Provided exceptional customer service by efficiently handling orders and addressing inquiries.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Contributed to product quality control through regular checks and adherence to safety standards.
- Trained new staff on operational procedures and best practices for customer engagement.
- Developed promotional displays to enhance product visibility and drive sales initiatives.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
Marketing Specialist
Gen110
01.2014 - 06.2016
- Conducted competitive analysis to identify opportunities for product differentiation and growth.
- Utilized CRM tools to track customer interactions, improving lead conversion rates through targeted outreach.
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Enhanced customer engagement, utilizing email marketing campaigns and newsletters.
- Created persuasive sales presentations that effectively showcased product benefits, driving revenue growth.
- Tracked trade show expenses to maintain budget.
Education
High School Diploma -
Walnut High School
Walnut, CASkills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling and management
- Mechanical aptitude
- Data analysis
- SQL
- Python
- Medical terminology knowledge
Timeline
Nutrition Ambassador
Kaiser Permanente
07.2023 - Current
Crew Member
Trader Joe's
10.2019 - 02.2021
Grocery/Produce/Meat/Dairy Clerk
Sprouts Farmers Market Inc.
10.2018 - 10.2019
Team Member
Afters Ice Cream
06.2016 - 07.2017
Marketing Specialist
Gen110
01.2014 - 06.2016
Maintenance Crew Leader
Board Bandits
02.2013 - 07.2023
High School Diploma -
Walnut High School