Rene Lozano
El Paso,TX
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
10
10
years of professional experience
Work History
Store Manager
Distribuidora Mar Del Pacifico
Juarez, Chihuahua
02.2015 - 08.2021
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Introduced new methods, practices and systems to reduce turnaround time.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Evaluated suppliers to maintain cost controls and improve operations.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Rotated merchandise and displays to feature new products and promotions.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
HR Assistant
BBN
Juarez, Chihuahua
02.2012 - 01.2013
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Processed employee termination paperwork at direction of supervisory staff.
- Organized new employee orientation schedules for new hires.
- Assisted with on-boarding process of 20 to 40 new hires.
HR Assistant
Staffing People Agency
Juarez, Chihuahua
02.2012 - 01.2013
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Coordinated and set up meeting materials, presentations and audiovisual systems.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
Assistant Sales Manager
Distribuidora Mar Del Pacifico
Juarez, Chihuahua
02.2010 - 01.2012
- Managed and developed sales team.
- Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
- Trained new associates in successful sales and performance strategies.
- Liaised between customers and product development team to recommend product improvements.
Education
BBA - Human Resources Management
UACJ
Ciudad Juarez, Chihuahua08.2014
Skills
- Employee Motivation
- Administrative Management
- Goal Setting
- Decision Making
- Customer Service Management
- Materials Planning and Logistics
- Waste Management and Reduction
- Customer Relations
- Database Maintenance
- Inventory Tracking and Management
- Sales Coaching
- Recruitment and Hiring
- Originality and Creativity
- Verbal and Written Communication
Languages
Spanish
Full Professional
English
Professional Working
Additional Information
- Hard working
- Eager to learn
- Enjoy working as a team
- Dedicated worker
Timeline
Store Manager
Distribuidora Mar Del Pacifico
02.2015 - 08.2021
HR Assistant
BBN
02.2012 - 01.2013
HR Assistant
Staffing People Agency
02.2012 - 01.2013
Assistant Sales Manager
Distribuidora Mar Del Pacifico
02.2010 - 01.2012
BBA - Human Resources Management
UACJ
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