Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rene Murillo

Miami

Summary

I am a dedicated employee with strong skills in customer service, multitasking, and time management. I excel in delivering exceptional customer experiences and have expertise in complaint handling, regulatory compliance, problem-solving, and team collaboration. I'm fluent in Spanish and English, and bring attention to detail, a high-energy attitude, and strong organizational abilities.

Overview

3
3
years of professional experience

Work History

Werehouse Worker

Giochi Di Pizza
07.2024 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 100 pounds.
  • Managed warehouse operations and verified proper shipment procedures.
  • Operated equipment while observing standard safety procedures.
  • Assembled pallets and crates for secure transportation of materials.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Maintained clean, orderly work environment free of hazards.
  • Operated moving truck safely to deliver items to destination.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Pool Attendant

Park Grove
08.2023 - 04.2024
  • Moved umbrellas and lounge chairs at request of guests.
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
  • Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
  • Enhanced pool safety by enforcing pool rules and regulations diligently.
  • Maintained records of chemical levels in the pool according to health standards.
  • Collected and replenished pool towels while monitoring inventory to minimize loss.

Costumer Service

MESTIZO Restaurant Latin Cuisine & Coffee
02.2022 - 11.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted customers by providing excellent service, answering questions and resolving problems.
  • Handled customer service issues and rectified employee problems.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Served food and beverages with focus on quality items and superior service.

Education

High School Diploma -

Miami Senior High School
Miami, FL
06-2024

Skills

  • Shipping and receiving
  • Loading and unloading
  • Shipment unpacking
  • Problem-solving
  • Basic mathematics
  • Heavy equipment operation
  • Clear communication
  • Attention to detail
  • Quality control
  • Heavy lifting
  • Delivery scheduling
  • Pallet jacks
  • Warehouse organization
  • Verbal and written communication
  • Server monitoring
  • Customer service
  • Data entry
  • Documentation skills
  • Data management
  • Customer service and satisfaction
  • Customer service expert
  • Time management
  • Multitasking
  • Positive tone and attitude

Timeline

Werehouse Worker

Giochi Di Pizza
07.2024 - Current

Pool Attendant

Park Grove
08.2023 - 04.2024

Costumer Service

MESTIZO Restaurant Latin Cuisine & Coffee
02.2022 - 11.2022

High School Diploma -

Miami Senior High School

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