Rene Pena

Licensed for 314 beds -Managed 40 admissions per week, 20 calls per day and multiple tours per month.

Overseeing a full range of admissions responsibilities such as preparing daily census, confirming insurance benefits coverage, coordinate room management, criminal and sex offender background checks. Communicating with referring healthcare institutions, identifying each patient's unique needs and requirement and supporting patients throughout the admissions process.

Managed over 40 admissions per week , 20 calls per day . Managing the inquiry and admissions process, providing prospective patients with a glimpse of the facility life as well as to make sure that patients are aware of all the financial responsibilities associated with caring for their health and helping them manage those tasks.

Managed and train admissions department staff on office and administration process.

Overseeing a full range of admissions responsibilities .

Overseeing a full range of admissions responsibilities .

Preparing daily census, confirming insurance benefits coverage, coordinate room management, criminal and sex offender background checks. Communicating with referring healthcare institutions, identifying each patient's unique needs and requirement and supporting patients throughout the admissions process.

Managing inquiry and admissions process, providing prospective patients with a glimpse of the facility life as well as to make sure that patients are aware of all the financial responsibilities associated with caring for their health and helping them manage those tasks.

Coordinated room management by overseeing admissions discharges and rooms changes . Oversees incoming and outgoing patient and concerns.

Delivers, stows and rotates medical supplies to patient care areas. Assists receiving clerks with logging of inbound and outbound parcels . Performs audit inventories; closes work orders; orders supplies as needed.

• Represent investment options and insurance services to customers, such mutual funds, and other stock options, life , health and VUL,
• Oversees insurance agent under management.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Checked patient vitals such as temperature, blood pressure and blood sugar levels.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
• Cared for residents in the facility and delivered high-quality support to meet needs.
• Oversaw and maintained patients' rooms, group living areas and nurse stations.
• Facilitated personal hygiene management, feeding and ambulation.
• Transported patients between rooms and appointments or testing locations.

• Assist patients in obtaining services, understanding policies and making health care decisions.

• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Prospected new clientele through networking, cold calling, canvassing and referrals.
• Identifying the needs of potential clients and recommending appropriate solutions.
• Developing and maintaining relationships with existing customers to ensure customer retention.

• Overseeing the daily operations at banking establishment ensuring efficiency and client satisfaction.
• Addressed problems with accounting, billing and services to maintain and enhance client satisfaction.

Recording daily checking account financial transactions and maintains accurate ledgers.

Recording daily savings account financial transactions and maintains accurate ledgers.

• Processing of checks through encoding machine that places a magnetic ink character recognition print.
• Reconciliation and posting of various cash and check deposits.

• Received outward checks from Bank Depositors to be cleared to Central Bank.