Summary
Work History
Education
Skills
Timeline
Generic

Rene Rich

Holiday

Summary

Energetic Youth Coach known for exemplary instruction in tactics and methods. Advocate for safe and fun sports. Enjoys working with young people and instituting love of game and good sportsmanship to others. I have played volleyball since seventh grade, and I have played in plenty of clubs. I also have coached littles in basketball.

Work History

Hostess /Restaurant Server

Fairway Pizza Too
New Port Richey
  • Greeted and seated customers promptly to ensure a positive dining experience.
  • Communicated wait times clearly to guests while maintaining a friendly demeanor.
  • Assisted servers by relaying customer requests and maintaining menu knowledge.
  • Coordinated with kitchen staff to ensure timely food delivery during peak hours.
  • Maintained cleanliness of entrance and dining area for a welcoming atmosphere.
  • Handled customer inquiries and complaints with professionalism and care.
  • Supported team members during high-demand periods to enhance service efficiency.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Maintained a clean and organized dining area.
  • Ensured compliance with health and safety regulations at all times.
  • Spoke with patrons to drive satisfaction with food and service.
  • Informed patrons of specialties and features.
  • Provided exceptional customer service in a fast-paced dining environment.
  • Took and processed food and drink orders accurately and efficiently.
  • Conducted daily side work duties such as polishing glassware and restocking condiments.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Receptionist

West Bay Nursing Home
Oldsmar
  • Greeted visitors and directed them to appropriate departments.
  • Managed incoming phone calls and routed them to relevant staff.
  • Processed incoming mail and packages, ensuring proper distribution.
  • Maintained reception area, keeping it clean and organized.
  • Assisted with administrative tasks, including filing and data entry.
  • Handled inquiries and provided detailed information about services offered.
  • Greeted visitors and provided them with assistance.
  • Scheduled and confirmed appointments.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Managed company database and ensured the accuracy of contact information.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Kept updated records of office expenses and costs, assisting with budget tracking.
  • Coordinated travel arrangements and accommodations for staff and visiting guests.
  • Assisted with onboarding of new employees by providing orientation information and support.
  • Coordinated meeting room bookings and arranged catering for meetings and events.
  • Provided administrative support to various departments, assisting with document preparation and data entry.
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
  • Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
  • Participated in emergency response drills and maintained knowledge of safety procedures.
  • Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
  • Managed inventory of office supplies and placed orders to ensure adequate stock levels.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Collated, bound and stored computer-generated reports.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Composed and prepared routine correspondence, letters and reports with job-related software.

Manager

Tropical Smoothie
Tarpon Springs
  • Led team meetings to discuss project updates and strategies.
  • Coordinated schedules to ensure timely project delivery and resource allocation.
  • Managed vendor relationships to streamline procurement processes.
  • Developed training materials for new staff onboarding and development.
  • Analyzed workflows to identify areas for process improvement and efficiency.
  • Facilitated communication between departments to enhance collaboration on initiatives.
  • Implemented best practices in project management to support team operations.
  • Oversaw budget management for departmental projects and activities.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Established processes to ensure efficient workflow throughout the organization.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Implemented quality control measures to uphold company standards.
  • Proposed or approved modifications to project plans.
  • Produced thorough, accurate and timely reports of project activities.
  • Analyzed business performance data and forecasted business results for upper management.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Implemented process improvements, resultingin an increase in operational efficiency.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Enhanced team morale and retention through recognition programs and career development opportunities.

In-Home Babysitter

Lindsay Payne
Holiday
  • Supervised children during daily activities and playtime.
  • Prepared nutritious meals and snacks for children.
  • Assisted with homework and educational activities.
  • Organized engaging games and creative projects for entertainment.
  • Communicated effectively with parents about children's needs and progress.
  • Implemented routines to support children's development and behavior management.
  • Adapted to children's individual personalities and preferences during care sessions.
  • Maintained a safe and clean environment for children.
  • Accompanied kids to appointments or extracurricular activities such as sports practices or music lessons.
  • Taught basic skills such as personal hygiene and social manners.
  • Prepared meals for the kids according to parents' instructions.
  • Communicated regularly with parents about their child's day via phone calls, text messages, emails or written notes.
  • Changed diapers and dressed children when needed.
  • Ran errands related to childcare as instructed by parents.
  • Provided overnight care on occasion when required by parents.
  • Monitored children's behavior in order to enforce appropriate discipline techniques when necessary.
  • Performed light housekeeping tasks related to child care such as cleaning up after meals or tidying up toys.
  • Developed trusting relationships with both parents and children through consistent interaction throughout babysitting engagements.
  • Organized activities such as games, crafts, reading, outdoor play and other age-appropriate activities.
  • Responded quickly and appropriately to any medical emergencies that may arise while watching over the children.
  • Provided emotional support for the children during difficult times or challenging situations.
  • Served as a positive role model for the children in terms of attitude, behavior and values.
  • Created fun learning opportunities through educational activities like arts and crafts projects or field trips.
  • Read stories to young children to help develop language skills.
  • Maintained a clean and healthy environment in the home while caring for the children.
  • Kept children safe and secure at all times.
  • Helped children with bathing and brushing teeth before bedtime.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Responsibly watched children while parents were out.
  • Enforced rules to teach good manners and maintain safe environment.
  • Read stories and played alphabet games to promote early literacy.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Balanced schedules to promote optimal rest, play and educational periods.

Education

GED -

JW Mitchell
New Port Richey, FL

Nursing -

Keiser University
New Port Richey, FL

Skills

  • Time management
  • Problem solving
  • Attention to detail
  • Effective communication
  • Conflict resolution
  • Team collaboration
  • Customer service
  • Team building
  • Relationship building
  • Leadership
  • Cultural awareness
  • Multitasking Abilities
  • Decision-making

Timeline

Hostess /Restaurant Server

Fairway Pizza Too

Receptionist

West Bay Nursing Home

Manager

Tropical Smoothie

In-Home Babysitter

Lindsay Payne

GED -

JW Mitchell

Nursing -

Keiser University

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Rene Rich