Rene Yslas

currently a warehouse associate

• Ability to build doors
• capable of building mirrors
• able to order supplies for warehouse
• able to

• Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
• Assisted in inventory management, conducting regular audits and addressing discrepancies to ensure accurate stock levels.
• Enhanced customer experience by keeping shelves fully stocked and ensuring products were easily accessible.
• Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
• Ensured proper storage of perishable items, adhering to company guidelines and food safety regulations.

• Improved project efficiency by implementing streamlined processes and effective communication strategies among team members.
• Managed cross-functional teams for successful project delivery within budget and on schedule.
• Developed comprehensive project plans, ensuring alignment with stakeholder requirements and expectations.
• Mitigated risks by proactively identifying potential issues and implementing contingency plans.
• Established clear lines of communication among team members, fostering a positive work environment that promoted collaboration and innovation.

• Kept storage areas organized, clean and secure to fully protect company assets
• Prepared pallets of boxes for easy transportation between customer and storage locations
• Prevented load shifting or damage by using bracing and strapping techniques
• Sorted items according to its destination
• Assembled, sealed and loaded packages into correct trucks
• Used hand-held scanners and physical logs to accurately track item movements
• Coordinated daily work strategies, following oral and written instructions to properly move and ship products
• Labeled packages according to instructions provided on work orders
• Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility
• Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
• Removed jams and unblocked conveyor system to maintain flow of goods
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions
• Informed purchasing team of missing or damaged items immediately when unloading and receiving
• Loaded, unloaded and sorted cargo as part of accurate and efficient shipments

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
• Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience
• Established and optimized schedules to keep coverage and service in line with forecasted demands
• Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance
• Supported staff development and goal attainment by focusing on skill development and job satisfaction
• Helped with planning schedules and delegating assignments to meet coverage and service demands
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
• Handled customer service by dealing with complaints, organizing stock and answering customer questions
• Monitored employee performance and developed improvement plans
• Trained team members in successful strategies to meet operational and sales targets
• Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
• Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency
• Compiled Labor and Sales reports to help senior leaders effectively plan business direction and operational strategies
• Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance
• Applied customer feedback to develop process improvements and support long-term business needs
• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
• Completed mid-shift inventory counts to verify stock levels, address discrepancies and forecast future needs
• Kept work areas clean, organized and safe to promote efficiency and team safety
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
• Coached team on effective upselling and cross-selling methods

• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
• Used consultative sales approach to understand customer needs and recommend relevant offerings
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
• Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly
• Kept Front and back areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
• Provided primary customer support to internal and external customers in fast-paced environment
• Promoted available products and services to customers during service, account management and order calls
• Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
• Reduced process inconsistencies and effectively trained team members on best practices and protocols
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests
• Investigated and resolved customer inquiries and complaints quickly
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
• Managed timely and effective replacement of damaged or missing products
• Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
• Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information
• Stocked merchandise each Graveyard shift, clearly labeling items, arranging according to size or color, and preparing attractive displays
• Handled high-volume paperwork and collaborated with Frito lays delivery department to resolve invoicing and shipping problems
• Trained new personnel regarding company operations, policies and services
• Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention