Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
SoftwareDeveloper

Rene Yslas

Tucson,AZ

Summary

Sharp individual with team player attitude and well-honed skills in fast paced and quick thinking work areas. Known for successfully troubleshooting company equipment and managing great work flow. Results-focused supervisor offering 3 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in effective handling of service issues and customer communications. Agile and adaptable team leader with stellar work history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements and this

Overview

7
7
years of professional experience

Work History

Crew Member

Offerpad
Tucson, AZ
12.2021 - Current
  • I am a jack of all trade so I have multiple skill points which offer pad does recognized I do home reno for offer pad which includes basic electrical installs, interior house painting, appliance installation, cabinet installs, drywall installs, and amongst those skills I am very well acquainted with computer systems as well
  • I have always been a very fast paced hands on learner and will work hard with motivation on everything
  • Drove team success by quickly completing assigned tasks.
  • Upheld high standards of productivity and quality in operations.

Packager

SOLAR INDUSTRIES
Tucson, AZ
10.2020 - Current
  • I work with a handle full of men and our job responsibilities is simple we package everything that is built keep track of which store and state it goes to and understand quality vs quantity is top priority in this industry im mainly accountable for inventory of my section in the warehouse as well as store orders and ability to carry 100lb items and work at a fast pace in order to get all our orders out.
  • Organized and labeled boxes in pallet racks to make item retrieval faster.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Sorted and placed materials or items on racks, shelves or bins according to predetermined sequence in shipping and receiving area.
  • Moved materials and items to shipping or to other designated areas.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Reported broken items and mechanical problems to mitigate safety issues.
  • Verified quantity and quality of products pre-shipment to comply with production standards.
  • Inspected outgoing shipments to maintain quality assurance standards.
  • Utilized advanced packaging solutions for fragile items to prevent shipping damage and profit loss.

painter apprentice

Family auto bodyshop
Tucson, AZ
03.2020 - Current
  • Learned to detail a vehicle in limited time
  • Learned how to use different sanding tools
  • Able to properly sand vehicles and very little chance of painting here.
  • Used power and hand tools safely and effectively.
  • Cleaned and properly stored paint equipment and supplies at end of each workday.
  • Cleaned and smoothed surfaces prior to painting.
  • Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
  • Primed, smoothed and cleaned trim, on each vehicle to prepare for painting tasks.
  • Readied surfaces and surrounding areas for painting with sandpaper, tape and other materials.
  • Sprayed prepared surfaces with specified amounts of primers and finish coatings.

Package Handler

FedexGround
Tucson, AZ
07.2019 - 03.2020
  • Kept storage areas organized, clean and secure to fully protect company assets
  • Prepared pallets of boxes for easy transportation between customer and storage locations
  • Prevented load shifting or damage by using bracing and strapping techniques
  • Sorted items according to its destination
  • Assembled, sealed and loaded packages into correct trucks
  • Used hand-held scanners and physical logs to accurately track item movements
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products
  • Labeled packages according to instructions provided on work orders
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
  • Removed jams and unblocked conveyor system to maintain flow of goods
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving
  • Loaded, unloaded and sorted cargo as part of accurate and efficient shipments
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Assisted in loading delivery trucks with prepared packages.

Assistant Manager

Little Caesar Enterprises Inc
Tucson, AZ
04.2016 - 03.2020
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions
  • Monitored employee performance and developed improvement plans
  • Trained team members in successful strategies to meet operational and sales targets
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency
  • Compiled Labor and Sales reports to help senior leaders effectively plan business direction and operational strategies
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance
  • Applied customer feedback to develop process improvements and support long-term business needs
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
  • Completed mid shift inventory counts to verify stock levels, address discrepancies and forecast future needs
  • Kept work areas clean, organized and safe to promote efficiency and team safety
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Coached team on effective upselling and cross-selling methods

CSR

Circle K Corp
Tucson, AZ
04.2018 - 02.2019
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
  • Used consultative sales approach to understand customer needs and recommend relevant offerings
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly
  • Kept Front and back areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
  • Provided primary customer support to internal and external customers in fast-paced environment
  • Promoted available products and services to customers during service, account management and order calls
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests
  • Investigated and resolved customer inquiries and complaints quickly
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions
  • Managed timely and effective replacement of damaged or missing products
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information
  • Stocked merchandise each Graveyard shift, clearly labeling items, arranging according to size or color, and preparing attractive displays
  • Handled high-volume paperwork and collaborated with Frito lays delivery department to resolve invoicing and shipping problems
  • Trained new personnel regarding company operations, policies and services
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention

Education

High School Diploma -

Pueblo High Magnet School
01.2017

High School Diploma -

Pima Community College
Tucson, AZ

Skills

  • Staff management
  • Training and development
  • Operations management
  • Sales experience
  • Budgeting
  • Customer-oriented
  • Issue resolution
  • Cash register familiarity
  • Financial management
  • Staff training and development
  • Data collection and analysis
  • Accurate money handling
  • Recruiting and interviewing
  • Strong work ethic
  • Employee performance evaluations
  • Friendly demeanor
  • Negotiation
  • Credit card transactions
  • Strategic planning
  • Skilled problem solver
  • Sales and marketing
  • Shipment processing
  • Motivated team player
  • Quick learning
  • Goal-oriented
  • Fast paced worker
  • Active listening skills
  • Great under pressure
  • People-oriented
  • Loading
  • Unloading
  • Warehousing
  • General Labor
  • BOX
  • Computer Networking
  • Management
  • Drywall
  • Auto Painting
  • Financial Report Writing
  • Agile
  • Upselling

Additional Information

  • Authorized to work in the US for any employer

Timeline

Crew Member

Offerpad
12.2021 - Current

Packager

SOLAR INDUSTRIES
10.2020 - Current

painter apprentice

Family auto bodyshop
03.2020 - Current

Package Handler

FedexGround
07.2019 - 03.2020

CSR

Circle K Corp
04.2018 - 02.2019

Assistant Manager

Little Caesar Enterprises Inc
04.2016 - 03.2020

High School Diploma -

Pueblo High Magnet School

High School Diploma -

Pima Community College

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Rene Yslas