Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Renea Alston

Penns Grove

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized Activity Director with a ten year track record of planning, organizing and administering activities group setting. Strong experience in coordinating and executing events and activities. Skilled in developing personal bonds with staff and residents. Committed to adhering to state compliance requirements for conducting activities.

Overview

26
26
years of professional experience

Work History

Activity Director

Avista Healthcare
04.2019 - Current
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Maintained activity records and reports to evaluate program success and identify areas for improvement.
  • Developed and lead intergenerational activities to encourage mental agility of patients.
  • Arranged outings as part of recreational program.
  • Performed assessments on activity programs to determine what specific activities were suitable.
  • Provided safe transportation to facilitate residents attending activities and events outside of facility.
  • Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
  • Drafted budgets for programs and ordered materials that were needed for certain activities.
  • Assisted with safety and emergency planning to secure patient safety while at facility and prevent injury.
  • Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
  • Monitored budget and expenditures, keeping facility within budget.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Partnered across departments to run smooth, professional events and activities.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Completed resident evaluations for discharge to provide reports on mobility limitations to smooth care transition and promote continued resident activity.
  • Maintained running inventory of supplies and purchases to monitor budget expenditures.
  • Supervised Activities Assistant and conducted performance evaluations.
  • Trained and provided information to new volunteers to contribute to activities and programs in constructive ways.
  • Developed partnerships with external vendors and suppliers to obtain quality products and services.
  • Cultivated strong relationships with customers to build loyalty and repeat business.
  • Coordinated with other entertainment venues to create joint promotional events.
  • Created and delivered recreational programs for small and large groups of residents.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.

Activity Director

Salem County Adult Day Care
10.2017 - 04.2019
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Created and delivered recreational programs for small and large groups of residents.
  • Maintained activity records and reports to evaluate program success and identify areas for improvement.
  • Developed and lead intergenerational activities to encourage mental agility of patients.
  • Arranged outings as part of recreational program.
  • Performed assessments on activity programs to determine what specific activities were suitable.
  • Provided safe transportation to facilitate residents attending activities and events outside of facility.
  • Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
  • Supervised Activities Assistant and conducted performance evaluations.
  • Cultivated strong relationships with customers to build loyalty and repeat business.
  • Restored customer loyalty by resolving complaints with workers, activities or services rendered.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Coordinated with other entertainment venues to create joint promotional events.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Developed partnerships with external vendors and suppliers to obtain quality products and services.
  • Partnered across departments to run smooth, professional events and activities.
  • Monitored budget and expenditures, keeping facility within budget.
  • Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Assisted with safety and emergency planning to secure patient safety while at facility and prevent injury.
  • Completed resident evaluations for discharge to provide reports on mobility limitations to smooth care transition and promote continued resident activity.
  • Maintained running inventory of supplies and purchases to monitor budget expenditures.
  • Trained and provided information to new volunteers to contribute to activities and programs in constructive ways.
  • Drafted budgets for programs and ordered materials that were needed for certain activities.
  • Stretched minimum annual budget to cover planned activities through creative use of resources.

Activity Director Certified/ Certified Dementia Practitioner

Carneys Point Care Center
07.2014 - 10.2017
  • Responsible for overall operation of the Activity Department directing, developing, implementing, supervising, and evaluating quality of life activity programs for residents
  • Create a monthly calendar of activities that meets the social, psycho-social, cultural, religious and therapeutic needs of the residents to include, outings, crafts, music, exercise, social programs, special events, and religious services in accordance to state, federal, and local guidelines and regulations
  • Monitor activities, resident responses, review and evaluate activities to ensure that residents needs are being met and to determine if revisions are needed
  • MDS resident Assessments, Quarterly, and Annual documentation to develop a care plan goal for each resident in compliance with Federal & State regulations
  • Attended and participated in Department Head meetings, Q&A, Interdisciplinary Team, Care Conferences, and Resident Council Meetings
  • Provide a diversity of leisure pursuits that will enhance the quality of life of each resident in either a group setting, or individual 1:1 setting according to the individual’s mental, physical, and psycho-social capabilities
  • Submit written departmental financial itemized report and budget request regarding activities, entertainment, and special events at least one month in advance for approval
  • Responsible for hiring, staffing, scheduling, in-services, appraisal performance evaluations, time and attendance benefits while enforcing union employee regulations.
  • Designed wide variety of activities to stimulate interest, involvement, and engagement of residents
  • Worked with nursing team to identify and document changes in resident mental acuity and physical abilities.

Assistant Director Activities Coordinator

The Voorhees Care and Rehab Center
10.2009 - 07.2014
  • Assisted Director in developing and implementing activity programs for the elderly
  • Design programs to meet the social, psychosocial, and therapeutic needs of residents
  • Documented resident initial, annual, quarterly, and significant changes assessments
  • Organized, planned, scheduled, and directed the development of recreational, cultural, crafts, music, and indoor/outdoor activities
  • Complete MDS, IDT, CAA, and develop Activity Care Plan, in compliance with Federal & State regulation
  • Assists in hiring, training, evaluating, disciplining and terminating departmental associates in accordance with company policies
  • Maintains appropriate staff schedules to ensure proper coverage
  • Manages employee payroll and benefits
  • Participates in the Manager-On-Duty Program
  • Assists in overseeing the delivery of care to residents to ensure that emotional, physical, psychological and safety needs are met throughout all activity programming.

Client Support Service Referral Coordinator (Temp)

Concentra Medical Centers Inc
01.2008 - 01.2009
  • Coached customers through day-to-day work and complex problems.
  • Entered data, generated reports, and produced tracking documents.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Gathered and organized materials to support operations.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Handled incoming and outgoing shipping and receiving activities.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Front Office Coordinator

U.S HealthWorks
01.2004 - 01.2008
  • Assisted Administrative Manager/CFO in the operation of medical practice
  • Patient registration, monitored phones, schedule appointments, and data entry
  • Medical billing, charge entry, post payments to accounts
  • Liaison between employers, patients, and Workers compensation insurance carrier for claims process.

Intake Clerk II

Arrowhead Behavioral Health (County of San Bernardino)
01.2001 - 01.2004
  • High function in a busy hospital setting involving patient registration, admissions, and discharges
  • Monitored multiple phones lines; operate office varies equipment, and charge entry
  • Daily interaction with law enforcement, judicial system, social services, government agencies, and family members regarding patients while maintaining patient confidentiality in accordance with HIPPA law
  • Transcribed physician orders, data entry, medical terminology, and medical records.

Regional Program Manager/Court Interviewer (County of San Bernardino)

Volunteer Center of the Inland Empire
01.1998 - 01.2001
  • Liaison responsible for resolving issues between defendants, court personnel, and government agencies
  • Administered the operation and duty of Program Manager to include: resumes screening, recruitment, background checks, training new hires, payroll benefits, time and attendance, and work performance appraisals
  • Managed and supervised satellite offices in three locations
  • Prepared court case files deadline reports, researched, investigated, and compiled information into the database for court hearings
  • Track defendant activities and audit staff documentation to ensure accuracy for court hearings
  • Processed court referrals, interviewed defendants, assigned community service for defendants who were unable to pay fines., and conducted follow- ups reports
  • Collected court fines and fees, maintained lockbox, bank deposits
  • Generated data logs, office reports, and managed financial expense reports.

Education

Certification - Certified Dementia Practitioner

National Council of Certified Practitioners
Sparta, NJ
11.2019

National Certification Council for Activity Professionals - Certified Activity Director

MEPAP
Egg Harbor City, NJ
01.2014

Associates Degree - Fine Arts

Craven Community College
New Bern, NC
12.1997

Skills

  • Point Click Care
  • Microsoft Outlook
  • Microsoft Office
  • Excel
  • Medisoft
  • Financial Management Software
  • SharePoint
  • Volunteer Recruitment
  • Therapy Planning
  • Patient Evaluations
  • Event Planning Experience
  • Activity Organization
  • Program Development
  • Employee Evaluation
  • Organizational Skills
  • Small Group Leadership
  • Team Building
  • Budget Management
  • Team Leadership
  • Staff Training
  • Attention to Detail
  • Conflict Resolution
  • Coaching and Mentoring
  • Resource Allocation
  • Risk Management

Accomplishments

  • Associate Degree in Salon Management - Business Owner-5 years
  • Certified Dementia Practitioner -since 2014
  • Certified Activity Director- since 2014
  • Proven Record of passing Nursing Home State Surveys for Senior Activities
  • Member of Salem County Networking/Marketing Programs
  • Member of Community Outreach events
  • Encouraged and Engaged Local Officials involvement in Facility Events
  • Certified Paralegal Studies
  • State Board -Licensed Cosmetologist

Timeline

Activity Director

Avista Healthcare
04.2019 - Current

Activity Director

Salem County Adult Day Care
10.2017 - 04.2019

Activity Director Certified/ Certified Dementia Practitioner

Carneys Point Care Center
07.2014 - 10.2017

Assistant Director Activities Coordinator

The Voorhees Care and Rehab Center
10.2009 - 07.2014

Client Support Service Referral Coordinator (Temp)

Concentra Medical Centers Inc
01.2008 - 01.2009

Front Office Coordinator

U.S HealthWorks
01.2004 - 01.2008

Intake Clerk II

Arrowhead Behavioral Health (County of San Bernardino)
01.2001 - 01.2004

Regional Program Manager/Court Interviewer (County of San Bernardino)

Volunteer Center of the Inland Empire
01.1998 - 01.2001

Certification - Certified Dementia Practitioner

National Council of Certified Practitioners

National Certification Council for Activity Professionals - Certified Activity Director

MEPAP

Associates Degree - Fine Arts

Craven Community College

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Renea Alston