Renea Cheney
San Antonio,TX
Summary
Results-driven project manager with expertise in budgetary management and program resolution. Proven ability to enhance organizational efficiency through effective communication and presentation skills. Skilled in SharePoint programming and web design, ensuring compliance with 508 standards. Experienced trainer in TDQAS, STETS, and QASP methodologies, fostering team development and knowledge sharing.
Overview
17
17
years of professional experience
Work History
Management and Program Analyst (0343)
GS-14, 40 Hours Per Week
07.2020 - Current
- Lead Project Manager for all IMS, IBMIS, SharePoint, Power Applications, Senior Manager Readiness Program
- Mentor and train 2 new GS13 Analysts/Project Managers on TDQAS, budget, L&E IRM,
- As L&E Program Manager of Enterprise Case Development(ECM), partnered with LB&I ECM Project Manager on SME solicitation development and distribution. Identified a diverse team of 42 SMEs (7 Managers, 4 Management & Program Analysts, 20 Senior Revenue Agents, 4 Revenue Agents and 5 Exam Techs to facilitate training design and implementation.
- Led Senior Manager Readiness Program in 2021 (30 participants & 10 SMEs) and 2024 (46 participants & 9 SMEs), overseeing development and execution of Senior Manager training with SMEs.
- Facilitated effective communication between team members, fostering a positive work environment conducive to collaboration.
- Monitored program performance against established benchmarks, taking corrective action as needed to realign with desired outcomes.
Educations Services Specialist/Human Resource Specialist
(0201), GS-13, LB&I and W&I, 40 Hours Per Week
08.2008 - 07.2020
- Training Program Manager for LB&I technology IMS, IBMIS and SharePoint
- Program Manager the Team of Support Staff program
- Training Analyst for LB&I Finance organization
- Annually manage over 20 subject matter experts (comprised of GS-13, GS-14 and IR-04s)
- Collaborated with senior managers and executives
- Managed a training budget of over $1,145,846
- LB&I’s ITM POC
- SharePoint Administrator for L&E
- Budget analyst responsible for STETS and Financial Reviews
- Training Program Manager for LB&I’s SharePoint (SP)
- Collaborating with TPS and the LB&I SharePoint Customer Advisory Board (SPACB) in the development and implementation of a SharePoint training plan
- The plan incorporates a version update and offers beginning and advanced courses incorporating Information Technology and LB&I governance processes
- As a result, LB&I is building a strong foundation to ensure our knowledge management initiatives are successful
- Delivering 4-8 vendor taught face to face classes, including budget, hotel space, IRS space, reporting instructions, STETS 40 day reports and the training plan
- As the project manager for the IMS 3.7 update, I led the charge to reduce the cost of the update by over $900,000
- In previous years, the material was developed by an outside vendor for approximately a million dollars
- Trained SMEs for course development, training Captivate SMEs for developing simulations, and training developers in LCMS
- Collaborate with management at all levels, executive, senior and frontline to establish strategic organizational plans and objectives with respect to key programs assigned and develop and ensuring adherence to budgets
- Schedule and conduct classes for Classroom Instructor Training, SuperUsers, PowerUsers, Finance
- Hold conference calls with the business unit of each project to determine the purpose, audience and scope
- Develop the project agreement/STETS/Event Form and design the project plan and agenda for the course development
- Use all TDQAS methods and techniques when developing training material
- Including analyzing the tasks related to the job, preparing the project plan and strategy for course design, developing and delivering the course and evaluating the course materials
- All documentation of TDQAS is maintained in a project file for each of my courses
- Analyze the training project I, II, and III data on a quarterly basis to aid in the identification and implementation of changes to correct learning gaps, delivery, and/or to improve employee’s performance needs
- Review the lessons and provide feedback to all course writers
- Write feedback in CCAR format for SMEs Front Line Managers, letters of appreciation, end of project reports, and project status reports
- Review course material for grammar, spelling, consistent style and format, and make the necessary changes
- Train the SMEs and course developers on style of writing for both e-learning and paper courses
- Collaborate with the SMEs, analysts and developers on the course design
- Advising on the best use of popups, links, hotspots and simulations
- Develop courses in the LCMS, Articulate and Captivate; creating the simulations using Captivate, creating popups, linking course to IRMs and Forms
- Develop paper based courses and job aids using Information Mapping
- This saves funds from being spent on the vendor word processing and formatting the course
- Organize project/program communications and activities among departments and stakeholders within LB&I
- Develop/interpret guidance on program planning, execution, and evaluation
- Preform analytical studies and/or projects relating to substantive, mission-oriented programs involving complex programs, systems and/or issues
- Prepare directives, policy statements, and other written guidelines to introduce initiatives
- Work on core teams with managers / executives to develop long-range program plans, goals, objectives, and milestones establishing resource requirements for projects
Management and Program Analyst (Temp Promotion GS-343-13)
Worked 40 Hours Per Week
11.2019 - 03.2020
- OJI to 3 new hires in L&E
- Collaborating with and mentoring a GS14 to develop a website which will provide training development and delivery resources to employees throughout LB&I responsible for performing L&E duties
- Developed curriculum for L&E Analysts
- Developing new training for L&E Analysts in TDQAS, QASP, Budget Management
- Monitored program performance against established benchmarks, taking corrective action as needed to realign with desired outcomes.
- Developed and maintained project schedules, ensuring key milestones were met on time and within budget.
Skills
- Strategic planning
- Business process improvement
- Requirements gathering
- Risk assessments
- Budget planning
- Proficient in Excel, SharePoint, One Note, WebEx, SABA, ITM, Discovery Reports, Visio, Captivate, Articulate
- Business analysis
- Excellent communication
• Performance Awards: 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019
· Performance Awards for Outstanding Rating: 2007 - 2024
· Special Act Award: 02/2007, 07/2012
· Time Off Awards: 08/2017, 04/2020, 082020,
· Cash Award: 4/2007, 6/2007, 06/2012, 08/2021,08/2021, 04/2022
Timeline
Management and Program Analyst (0343)
GS-14, 40 Hours Per Week
07.2020 - Current
Management and Program Analyst (Temp Promotion GS-343-13)
Worked 40 Hours Per Week
11.2019 - 03.2020
Educations Services Specialist/Human Resource Specialist
(0201), GS-13, LB&I and W&I, 40 Hours Per Week
08.2008 - 07.2020
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