Renea Kinney
Kearney,MO
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
34
34
years of professional experience
Work History
Patient Account Representative II
Liberty Hospital
05.2019 - Current
- Worked with outside entities to resolve issues with billing, claims, and payments.
- Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
- Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
- Researched billing errors and discrepancies to initiate corrective action.
Medical Biller
Northland Eye Specialists
08.2015 - 04.2019
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
Retail Order Processor
Hallmark Cards Distribution Center
11.1995 - 06.2014
- Processed and packed products for retailers in the North America region
- Lead the Hallmark United Way Campaign yearly
- Provided tours of the distribution center to Gold Crown Store owners.
Assistant Manager
Taco Bell
07.1995 - 06.1996
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Recruited and trained new employees to meet job requirements.
Store Manager
Taco Bell
01.1994 - 06.1995
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits
- Monitored inventory levels and placed orders to restock shelves.
Crew Member/Shift Leader
Taco Bell
03.1991 - 01.1994
- Provided excellent customer service
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Served food quickly and accurately.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
Associate in Billing & Coding - Billing And Coding
Pinnacle Career Institute
Kansas City, MO08-2014
Skills
- Insurance verification
- Follow-up skills
- Attention to detail
- Organizational skills
- Account monitoring
- Reliability
- Adaptability and flexibility
Timeline
Patient Account Representative II
Liberty Hospital
05.2019 - Current
Medical Biller
Northland Eye Specialists
08.2015 - 04.2019
Retail Order Processor
Hallmark Cards Distribution Center
11.1995 - 06.2014
Assistant Manager
Taco Bell
07.1995 - 06.1996
Store Manager
Taco Bell
01.1994 - 06.1995
Crew Member/Shift Leader
Taco Bell
03.1991 - 01.1994
Associate in Billing & Coding - Billing And Coding
Pinnacle Career Institute
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