Renea Moffett
FedEx
North Las Vegas,NV
19
years of professional experience
Dynamic professional with a robust background in customer service, driving operational success through effective teamwork and collaboration. Renowned for a proactive approach and reliability, leveraging strong communication and problem-solving skills to adapt to evolving needs. Proven ability to enhance team efficiency and resolve issues promptly, contributing to seamless daily operations and collective achievements. Committed to fostering a positive work environment that supports individual and team growth.
Work History
Team Member
4 Months- Executed branding projects and coordinated print production activities to strengthen event visibility and enrich guest experience.
- Maintained high standards of customer satisfaction through attentive service.
- Optimized workflow for package processing, contributing to the successful attainment of daily operational objectives.
- Monitored and enforced compliance with safety protocols during package handling and transportation.
- Collaborated with team members to streamline sorting and delivery processes.
- Conducted training sessions for new staff on operational procedures and best practices.
Store Manager
3 Years- Prioritized customer service excellence as a fundamental component of overall business achievement.
- Implemented effective sales strategies that resulted in the store ranking first among 16 competitors within one month.
- Monitored and adjusted scheduling to optimize workflow and meet established quota requirements.
- Executed timely production of promotional visuals to enhance brand visibility.
- Managed recruitment and onboarding efforts to develop a skilled and effective team.
- Maintained a consistently clean, organized, and healthy environment to support operational efficiency.
- Executed strategic relocation plans to enhance career trajectory and seize new opportunities.
Social Services Worker
1 Year 6 Months- Cultivated a patient, understanding, and hardworking environment to enhance team collaboration in social services.
- Engaged in regular patient interactions to collaboratively develop and review comprehensive care plans.
- Achieved timely updates of patient charts through meticulous document scanning. Delivered high-quality laboratory test results in response to physician requests.
- Documented patient grievances for review and investigation by Director of Nursing.
- Contacted patients and families to coordinate pickup of personal belongings following discharge.
- I would have to pass out the admission packet to all new admissions daily.
- Managed laboratory submissions for doctors, verifying normalcy of blood work to guide patient care decisions.
- Organized and compiled all necessary paperwork for patient transfers.
- Reviewed and confirmed all required admission paperwork was thoroughly filled out before uploading to the system.
- Oversaw the timely updating of patient door signage to maintain current and relevant information.
- Assessed patient feedback consistently for three months to identify areas for improvement in customer service delivery.
Sales Representative
4 Months- Managed jewelry display arrangements to ensure optimal presentation during store hours.
- Monitored and recorded daily inventory levels, confirming accountability for high-value items over $1000.
- Facilitated customer engagement by suggesting donations to St. Jude's, contributing to monthly sales goals.
- Conducted thorough inspections, performed cleanings, and addressed repair orders to maintain equipment functionality.
- Executed timely updates for promotional offers and markdowns to enhance sales effectiveness.
- Oversaw daily restocking operations to support customer access to merchandise.
Full Time Employee
4 Months- Engaged in full-time employment, consistently delivering 25-35 hours of service to enhance operational efficiency.
- Emphasized customer service excellence to ensure a high standard of support and responsiveness.
- Implemented strategies to incorporate sales elements into all transactions, enhancing overall revenue generation.
- Surpassed monthly sales target of $10,000, demonstrating strong sales capabilities.
- Secured monthly commission through successful attainment of established sales targets.
- Achieved promotion to a higher position within months of employment.
Waitress
9 Months- Facilitated positive dining experiences by attentively serving customers and addressing their needs.
- Facilitated customer satisfaction by consistently revisiting clients to enhance memorable interactions.
- Developed and promoted bottle service options to drive sales and meet nightly performance goals.
- Conducted detailed cleaning of all tables and menus prior to checkout to uphold restaurant hygiene protocols.
Store Manager
4 Years 3 Months- Oversaw daily store openings and closings, maintaining operational efficiency and security standards.
- Monitored cash registers and processed deposits to maintain financial integrity and operational efficiency.
- Directed and supported 6-10 employees in achieving departmental goals and maintaining high standards.
- Implemented effective strategies to consistently meet and exceed established weekly, monthly, and yearly quotas.
- Assessed and implemented merchandising updates for walls and displays to maintain an appealing retail environment.
- Ensured prompt and effective customer service response within five seconds of entry to support operational efficiency.
- Achieved compliance through meticulous preparation for monthly audits. Addressed performance issues with appropriate disciplinary documentation when necessary.
- Managed recruitment efforts for seasonal and part-time roles to address fluctuating operational demands.
- Oversaw daily receipt and processing of shipments to ensure operational efficiency.
Education
High School Diploma
Skills
Service excellence
Constructive mindset
Effective team collaboration
Effective problem resolution
Timeline
Team Member
FedEx
02.2026 - CurrentRead More
Store Manager
Lids (Hatworld)
07.2022 - 07.2025Read More
Social Services Worker
SandStone of Spring Valley
01.2021 - 07.2022Read More
Sales Representative
Zales
09.2020 - 01.2021Read More
Full Time Employee
T-Mobile/Verge
01.2017 - 05.2017Read More
Waitress
Social Junkie Sports Bar
07.2014 - 04.2015Read More
Store Manager
Converse/Hurley/Body Central
06.2007 - 09.2011Read More
Airline
High School Diploma
Read More