Renea Zorak
Canal Winchester,OH
Summary
Professional experience working in a fast paced environment demanding strong organizational, technical and interpersonal skills. Im highly trustworthy, ethical,discreet and committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detailed oriented and resourceful in completing projects, able to multi-task effectively and enjoys sharing knowledge and encouraging development of others to achieve specific team goals. I want to suceed in a stimulating and challenging enviroment that will provide me with advancement opportunities.
Overview
21
21
years of professional experience
Work History
AL Clinical Manager
New Albany Care Center
02.2016 - 01.2024
- Improved patient outcomes by implementing evidence-based clinical practices and protocols.
- Enhanced staff performance through regular training, mentoring, and professional development opportunities.
- Streamlined clinic operations for increased efficiency by optimizing patient flow and appointment scheduling processes.
- Developed interdisciplinary care plans with input from physicians, nurses, therapists, and other healthcare providers for optimal patient results.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Collaborated with other departments to coordinate seamless patient care across various medical specialties.
- Oversaw hiring, onboarding, and evaluation of nursing staff, contributing to a high-performing team environment.
- Reduced hospital readmission rates by prioritizing discharge planning and effective communication between patients, families, and healthcare providers.
- Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
- Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
- Contributed to successful accreditation reviews with thorough preparation efforts focused on documentation completeness.
- Managed relationships with external stakeholders, including insurance companies and network providers, to maintain strong partnerships and optimize clinic operations.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Regularly evaluated employee performance and provided feedback.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Handled job duties for staff members which were unavailable or out of office.
- Implemented new policies and educated staff on changes.
- Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
- Gathered, processed, and shipped lab specimens.
Unit Manager
Darby Glenn Nursing And Rehabilitation Center
01.2014 - 09.2016
- Enhanced patient care by implementing efficient unit management processes and coordinating interdisciplinary teams.
- Streamlined daily operations for increased productivity by delegating tasks and supervising nursing staff.
- Improved patient satisfaction with timely and accurate communication between patients, families, and medical professionals.
- Reduced medication errors by diligently overseeing the administration of medications to patients.
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
- Developed strong working relationships with physicians, nurses, therapists, and ancillary staff for cohesive unit functioning.
- Contributed to hospital-wide quality improvement initiatives by identifying areas of opportunity within the unit and implementing best practices.
- Addressed clinical issues promptly to reduce risks associated with patient care or operational inefficiencies in the unit.
- Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
Warehouse Worker
Cardinal Health
06.2003 - 08.2010
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Aided in reducing overall expenses through the implementation of cost-saving measures in material handling processes.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed cycle counts and monthly inventory.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Education
Licensed Practical Nurse - Nursing
Columbus State Community College
Columbus, OH06.2010
Skills
- Records Management
- Regulatory Compliance
- Employee Engagement
- Clinical Safety
- Staff Guidance
- Employee Issue Resolution
- Team Management
- Supervisory Experience
- Staff Scheduling
- Team Meetings
- Emergency Situational Awareness
- Office Procedures
- Electronic Health Records
- Infection Control
- Medical Terminology
- Customer Service
- Managed Care
- Organizational Skills
- Team Building
- Decision Making
- Time Management
- Problem Solving
- Staff Training
References
References available upon request.
Timeline
AL Clinical Manager
New Albany Care Center
02.2016 - 01.2024
Unit Manager
Darby Glenn Nursing And Rehabilitation Center
01.2014 - 09.2016
Warehouse Worker
Cardinal Health
06.2003 - 08.2010
Licensed Practical Nurse - Nursing
Columbus State Community College
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