Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Operations Coordinator III
Kaiser Permanente
Sacramento, CA
08.2022 - 05.2023
Onboarding new staff as they come on at 3 site locations
Ensuring they have the necessary access to multiple programs specific to their roles
Provide support to various managers to help their daily routines run smoothly
Manage and maintain all administrative work such as clinical schedules, meetings, travel, preparing reports, and comparing/summarizing data
Organize and prepare routine correspondence to the department
Prepare monthly expense reports and audit for discrepancies or errors
Schedule, prepare for, and facilitate multiple meetings for departments, take action items, send them out & track completion
Coordinate appreciation events for staff including ordering food, gifts, and signs
Track Employee files & upload specific certification requirements to their file/auditing files when action needs to be taken
Senior Staff Assistant IV
Kaiser Permanente
Walnut Creek, CA
05.2017 - 08.2022
Supported three Associate Physicians in Chiefs in their daily routine
Manage and maintain all administrative work such as clinical schedules, meeting scheduling, preparing for content for meetings, running slides, taking notes of action items, sending them out and tracking them to completion
Preparing professional correspondence to three departments, running reports, comparing and summarizing data to share with the departments on a weekly basis
Track physician annual compliance training and send out reminders
Senior Staff Assistant II
Kaiser Permanente
Oakland, CA
04.2014 - 05.2017
Assist the Regional Director of Clinical Education in her daily routine
Manage and maintain all administrative work such as organizing & maintaining files, correspondence, and records
Answer routine questions & provide information related to general department operations including policies and procedures
Escrow Assistant
Cornerstone Title Company
Pleasanton, CA
03.2012 - 12.2013
Solely assist an Escrow Officer in relocation sale transactions by opening orders, ordering Preliminary Reports, and sending files to Real Estate Agents
Collected necessary documents from agents and company websites, set up signing appointments with home buyers and agents
Prepared documents and facilitated signings along with fielding questions and notarizing documents
Computer/data entry, phones (inbound & outbound), high volume of email communication, and customer services
Executive Assistant
Pacific Specialty Insurance Company
Menlo Park, CA
12.2003 - 08.2010
Assist the General Counsel/EVP in preparing contracts, legal documents, financial reports, and billing statements; maintaining expense records, reports, files, legal forms, bills, calendars, organizational charts, meeting minutes, and contact lists for clients and vendors
Track vendor pricing schedules, scheduled meetings, appointments, travel arrangements, and staff meetings and events
Assist twelve executives in compiling data for financial and statistical reports for both executive and Board of Directors meetings and transcribed spoken and written information
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