Rene C. Valdez
Pinos Altos
Summary
Experienced analyst, dedicated mentor, and accomplished leader seeking full-time remote opportunity. Passionate about exceptional customer service and fostering a positive work environment. Committed to improving customer service experience through effective team development and support.
Overview
26
26
years of professional experience
Work History
Startup Founder
Tobi Tote Bag
Los Angeles, CA
01.2020 - Current
- Developer and Founder of the Tobi Tote Bag
Data Analyst & Financial Forecasting
Mondrian Sunset Strip
West Hollywood, CA
07.2019 - 01.2020
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
On-Site Property Manager
Franklin Skyline Property Management Company
West Hollywood, CA
01.2016 - 07.2019
- Conducted thorough background checks on prospective tenants, maintaining a high quality resident profile at the property.
- Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
- Maximized occupancy rates through effective marketing efforts and prompt follow-up on inquiries.
Director of Revenue Management
Starwood Hotels & Resorts
White Plains, NY
07.2006 - 12.2015
- Managed three deferent properties in a 10 year period. Properties included the Sheraton Fairplex Convection Center, Sheraton Downtown Los Angeles and the Westin Hotel in LAX.
- Integrated data analytics tools into daily operations to provide real-time insights into performance, identifying bottlenecks and areas for improvement with agility.
- Analyzed historical data to identify patterns and opportunities for improvement, driving continuous process enhancements within the organization.
Revenue/Group Coordinator
Four Points by Sheraton Hotel
Culver City, CA
03.1999 - 11.2004
- Streamlined communication between departments, resulting in improved efficiency and smoother project execution.
- Coordinated logistics for offsite meetings or conferences involving multiple participants from different locations, ensuring smooth travel arrangements and accommodations were made as needed.
Education
Financial Analitics Yearly Certification - Data Analysis And Report Writing
Revenue Management Acadamy
White Plains, NY01-2012
Skills
- 100% Fluent in Spanish and English
- Passionate Staff Development Expert
- Problem Resolution & Deescalation Skills
- Brand Service Culture Trainer
- Healthy Work Envierment Implementation
- Self Driven
- Leader at Heart Sales and Operations Killed by Nature
Timeline
Startup Founder
Tobi Tote Bag
01.2020 - Current
Data Analyst & Financial Forecasting
Mondrian Sunset Strip
07.2019 - 01.2020
On-Site Property Manager
Franklin Skyline Property Management Company
01.2016 - 07.2019
Director of Revenue Management
Starwood Hotels & Resorts
07.2006 - 12.2015
Revenue/Group Coordinator
Four Points by Sheraton Hotel
03.1999 - 11.2004
Financial Analitics Yearly Certification - Data Analysis And Report Writing
Revenue Management Acadamy