Summary
Overview
Work History
Education
Skills
Timeline
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Rene C. Valdez

Pinos Altos

Summary

Experienced analyst, dedicated mentor, and accomplished leader seeking full-time remote opportunity. Passionate about exceptional customer service and fostering a positive work environment. Committed to improving customer service experience through effective team development and support.

Overview

26
26
years of professional experience

Work History

Startup Founder

Tobi Tote Bag
01.2020 - Current
  • Developer and Founder of the Tobi Tote Bag

Data Analyst & Financial Forecasting

Mondrian Sunset Strip
07.2019 - 01.2020
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.

On-Site Property Manager

Franklin Skyline Property Management Company
01.2016 - 07.2019
  • Conducted thorough background checks on prospective tenants, maintaining a high quality resident profile at the property.
  • Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
  • Maximized occupancy rates through effective marketing efforts and prompt follow-up on inquiries.

Director of Revenue Management

Starwood Hotels & Resorts
07.2006 - 12.2015
  • Managed three deferent properties in a 10 year period. Properties included the Sheraton Fairplex Convection Center, Sheraton Downtown Los Angeles and the Westin Hotel in LAX.
  • Integrated data analytics tools into daily operations to provide real-time insights into performance, identifying bottlenecks and areas for improvement with agility.
  • Analyzed historical data to identify patterns and opportunities for improvement, driving continuous process enhancements within the organization.

Revenue/Group Coordinator

Four Points by Sheraton Hotel
03.1999 - 11.2004
  • Streamlined communication between departments, resulting in improved efficiency and smoother project execution.
  • Coordinated logistics for offsite meetings or conferences involving multiple participants from different locations, ensuring smooth travel arrangements and accommodations were made as needed.

Education

Financial Analitics Yearly Certification - Data Analysis And Report Writing

Revenue Management Acadamy
White Plains, NY
01-2012

Skills

  • 100% Fluent in Spanish and English
  • Passionate Staff Development Expert
  • Problem Resolution & Deescalation Skills
  • Brand Service Culture Trainer
  • Healthy Work Envierment Implementation
  • Self Driven
  • Leader at Heart Sales and Operations Killed by Nature

Timeline

Startup Founder

Tobi Tote Bag
01.2020 - Current

Data Analyst & Financial Forecasting

Mondrian Sunset Strip
07.2019 - 01.2020

On-Site Property Manager

Franklin Skyline Property Management Company
01.2016 - 07.2019

Director of Revenue Management

Starwood Hotels & Resorts
07.2006 - 12.2015

Revenue/Group Coordinator

Four Points by Sheraton Hotel
03.1999 - 11.2004

Financial Analitics Yearly Certification - Data Analysis And Report Writing

Revenue Management Acadamy

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