Rene De Jesus Sibrian Garcia
Concord,CA
Summary
Proven Maintenance and Property Manager with a track record of enhancing tenant satisfaction and maintaining property aesthetics at Key Property. Expert in property inspections and adept at maintenance coordination, I excel in customer service, ensuring prompt issue resolution. Skilled in leveraging maintenance knowledge to improve safety and operational efficiency, I consistently deliver high-quality results.
Overview
16
16
years of professional experience
Work History
Maintenance And Property Manager
Key Property
01.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Coordinated appointments to show marketed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Appliance Repair Technician
Self Employed, Marroquin Appliance
01.2016 - Current
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
- Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
- Received consistently positive feedback from customers for prompt response times and successful repairs.
- Built strong relationships with suppliers, negotiating favorable pricing for parts and equipment.
- Disassembled, repaired and reassembled equipment in good working order.
- Ordered parts and maintained adequate inventory.
- Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.
- Facilitated repairs by disassembling defective and broken equipment.
- Improved customer satisfaction by providing timely and efficient appliance repair services.
- Created detailed reports on completed jobs, providing valuable data to management for decision-making purposes.
- Conducted regular follow-ups with customers to ensure continued satisfaction with completed repairs.
- Worked on Refrigerators, Washers & Dryers and Gas And Electric appliances.
- Enhanced company reputation by delivering exceptional customer service and maintaining professional communication with clients.
Painter
Love Painting Company
01.2009 - 01.2016
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Boosted property value for clients, selecting and applying high-quality, durable exterior paints.
Education
No Degree - Design And Visual Communications
ITT Tech
Concord, CA01.2016
High School Diploma -
Sia Tech
San Francisco, CA06.2009
Skills
- Property Inspections
- Customer service-focused
- Tenant relations
- Property tours and inspections
- Maintenance knowledge
- Maintenance Scheduling
- Maintenance Coordination
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Maintenance And Property Manager
Key Property
01.2022 - Current
Appliance Repair Technician
Self Employed, Marroquin Appliance
01.2016 - Current
Painter
Love Painting Company
01.2009 - 01.2016
No Degree - Design And Visual Communications
ITT Tech
High School Diploma -
Sia Tech
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