Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renee Adkins-Jones

Richmond

Summary

Dynamic leader with extensive experience in childcare operations, demonstrating expertise in staff supervision and safety compliance. Achievements include enhancing program quality and fostering strong parent relationships. Proficient in vendor management and technical support, driving operational excellence and ensuring a safe, nurturing environment for children.

Overview

26
26
years of professional experience

Work History

Director of Childcare

Friends Association for Children
Richmond
11.2003 - Current
  • Maintained a safe physical environment by regularly inspecting classrooms, play areas, equipment.
  • Ensured compliance with all applicable laws, regulations, licensing requirements, and accreditation standards.
  • Evaluated programs offered at the childcare center to ensure they met both state and local guidelines for quality standards.
  • Provided guidance to teachers on lesson plans, activities, and classroom management strategies.
  • Recruited new staff members by conducting interviews, evaluating qualifications and making hiring decisions.
  • Responded promptly to any complaints from parents or guardians regarding their child's experience at the facility.
  • Implemented disciplinary measures when necessary to maintain order within the facility according to established policies.
  • Oversaw the daily operations of the childcare center including scheduling classes and activities.
  • Monitored attendance records of children enrolled in programs at the childcare center.
  • Scheduled meetings with parents to discuss their child's progress and provide advice on development.
  • Inspected facility and activities to monitor safety, sanitation and procedures.
  • Communicated with parents and fostered strong professional relationships.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
  • Trained, managed and motivated employees to promote professional skill development.

Facilities Coordinator

Friends Association for Children
Richmond
11.2003 - Current
  • Maintained an accurate inventory of office supplies and equipment in order to track usage patterns over time.
  • Ensured compliance with safety regulations through regular inspection of fire extinguishers, smoke alarms, exit signs.
  • Responded to emergency situations within the building, such as fires or flooding, by coordinating clean up efforts with appropriate personnel.
  • Established relationships with local contractors to facilitate quick response times when repairs were needed.
  • Conducted regular inspections of building systems, such as plumbing and electrical wiring, to identify potential problems before they arise.
  • Checked common areas and conference rooms regularly to verify cleanliness and order.
  • Conducted regular inspections on building systems to verify proper operating conditions.
  • Called in equipment repair services and maintained office supplies by ordering new inventory.
  • Tracked inventory of cleaning products and materials to maintain optimum supply levels.
  • Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.

Assistant Manager

Walmart
Richmond
07.2016 - 06.2024
  • Managed customer service inquiries and complaints in a timely manner.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Ensured compliance with safety regulations and company policies.
  • Communicated regularly with customers to gain insights into their needs.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Assigned work and monitored performance of project personnel.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Computer Operator

US Treasury Department
Richmond
01.1999 - 08.2003
  • Assisted users with setting up their workstations, printers, scanners and other peripherals.
  • Performed data entry tasks, including updating customer information in databases.
  • Provided user support for all system applications and hardware components.
  • Implemented backup procedures to protect data from loss or corruption.
  • Updated antivirus software to protect against malicious programs.
  • Managed email accounts by creating aliases, forwarding emails or resetting passwords.
  • Installed, configured and maintained computer hardware and software systems.
  • Updated hardware, software, and security protections with latest standards.

Education

Bachelor of Science - Business Administration And Management

ECPI University
Richmond, VA
06-2016

Associate of Science - Electronics Technology

ECPI University
Richmond, VA
06-2000

Skills

  • Staff supervision and leadership
  • Child care operations
  • Customer service training
  • Safety compliance
  • Vendor management
  • Technical support
  • Communication and organization

Timeline

Assistant Manager

Walmart
07.2016 - 06.2024

Director of Childcare

Friends Association for Children
11.2003 - Current

Facilities Coordinator

Friends Association for Children
11.2003 - Current

Computer Operator

US Treasury Department
01.1999 - 08.2003

Bachelor of Science - Business Administration And Management

ECPI University

Associate of Science - Electronics Technology

ECPI University

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