Renee Anzelone
Manassas
Summary
Extensive experience in supervising and guiding teams. Strong focus on collaboration and achieving results while adapting to changing needs. Skilled in team leadership, conflict resolution, and process improvement, ensuring efficient operations and high performance. Reliable and flexible, consistently delivering quality outcomes in fast-paced environments.
Experienced with team leadership, operational management, and strategic planning. Utilizes strong interpersonal and organizational skills to drive departmental success. Track record of enhancing team performance and implementing process improvements.
Overview
2026
2026
years of professional experience
Work History
Install Coordinator
The Home Depot Inc
05.2022 - Current
- Established strong communication channels between the Service Providers, the Designers and the Customers, fostering better collaboration.
- Liaised with third-party contractors as needed to ensure seamless integration into ongoing projects while meeting established deadlines.
- Improved installation efficiency by streamlining processes and implementing best practices.
- Trained new Install Coordinators on company procedures, contributing to a more cohesive team environment.
- Proactively identified potential roadblocks during the installation process and collaborated with team members to devise creative solutions.
- Collaborated with sales team to provide accurate quotes and timelines for clients, resulting in increased client trust.
- Coordinated installation schedules, ensuring optimal use of resources and minimizing downtime.
- Scheduled and oversaw maintenance, repair and installation activities.
- Created and maintained daily and weekly reports for upper management.
- Implemented quality control checks during the installation process, ensuring high standards were consistently met across all projects.
- Resolved any installation issues promptly, maintaining positive relationships with customers and vendors alike.
Design Consultant
The Home Depot
06.2021 - Current
- Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
- Developed innovative design concepts to meet clients'' unique needs and preferences.
- Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
- Optimized space planning for improved functionality in both residential and commercial spaces.
- Conducted site visits to ensure adherence to design specifications, addressing any issues promptly for seamless project execution.
- Evaluated clients'' existing spaces to identify opportunities for improvement or enhancement based on their goals and objectives.
- Increased referral rates through exceptional customer service and communication skills.
- Prepared original and relevant options for clients suitable to individual requirements.
Department Supervisor
The Home Depot
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of 30 employees, delegated tasks and held each employee accountable for completing assignments.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Provided ongoing training opportunities to keep staff up-to-date on best practices in their respective roles, resulting in improved overall performance ratings across the board.
Customer Order Specialist
The Home Depot
08.2005 - Current
- Provided exceptional customer service, resolving issues promptly and professionally.
- Assisted customers by walking through online ordering processes.
- Conducted regular audits of order data to identify discrepancies and address potential issues proactively.
- Reduced order errors through diligent review of product specifications before placing orders.
- Exceeded performance targets consistently through dedication to quality service and attention to detail.
- Coordinated closely with logistics partners to ensure timely delivery of shipments while minimizing costs.
- Contacted vendors to determine shipping dates and availability for specific items to notify customers.
- Established effective working relationships with internal employees, vendors, shipping company contacts, and customers.
- Maintained high levels of product knowledge, enabling efficient handling of customer inquiries and concerns.
Kitchen Designer
The Home Depot
03.2003 - Current
- Designed detailed kitchen layouts based on client needs, budgets and available supplies.
- Selected counters, cabinets and appliances based on client needs and budgets.
- Planned and presented project quotes for custom designs.
- Built strong relationships with clients by providing exceptional service and frequent communication throughout the entire design process.
- Assisted clients in selecting materials, finishes, and appliances for cohesive kitchen design projects.
- Presented innovative solutions to complex design challenges, maximizing both aesthetics and functionality within limited spaces.
- Enhanced kitchen functionality by creating custom designs tailored to individual client needs.
Education
No Degree - Merchandising
Virginia Commonwealth University
Richmond, VA01-1987
Skills
- Customer service
- Problem resolution
- Problem-solving
- Time management
- Leadership skills
- Interactive communication skills
- Performance improvement
- Sales strategies
- Process and procedure development
- Sales growth
- Scheduling
- Coaching and mentoring
- Goals and performance
- Operations
- Staff development
- Retail management
- Conflict de-escalation
- Recruiting and hiring
Timeline
Install Coordinator
The Home Depot Inc
05.2022 - Current
Design Consultant
The Home Depot
06.2021 - Current
Customer Order Specialist
The Home Depot
08.2005 - Current
Kitchen Designer
The Home Depot
03.2003 - Current
Department Supervisor
The Home Depot
No Degree - Merchandising
Virginia Commonwealth University