Renee A Proffitt
Brook Park,Ohio
Summary
Experienced leader with a strong background in team guidance, complex project management, and strategic objective achievement. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, with focus on process optimization and team support.
Overview
32
32
years of professional experience
Work History
Licensed Practical Nurse
Vitalia Senior Living (PRN)
01.2023 - Current
- Medication administration
- Monitoring Vitals
- Implementing treatments, physician orders and charting
- Respond to emergency situations
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
On-Call Coordinator Part Time
Home Instead Senior Care
01.2019 - Current
- Responds to incoming calls to the office after normal business hours
- Communicates with clients and staff when a caregiver has called off or is running late
- Works on urgent staffing as soon as a call off or shift has opened
- Communicates with office staff any issues or incidences which occurred out of normal business hours
- Maintained up-to-date knowledge of industry best practices and emerging trends, applying this knowledge to enhance service quality continually.
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues, ensuring smooth on-call coordination processes.
- Efficiently coordinated on-call services during holidays or emergencies to maintain continuity of care for clients without disruption.
Medical Underwriter
Medical Mutual of Ohio
06.2018 - Current
- Reviewed and analyzed medical information in order to assess medical risk
- Communicated with sales and brokers to negotiate group rates
- Completed multiple special projects in order to improve operations
- Maintained a positive working relationship with brokers in order to maximize business
- Enhanced interdepartmental communication by facilitating regular meetings between underwriting, claims, and sales teams.
- Contributed to the development of underwriting guidelines by analyzing data from claims experience and industry research.
- Improved patient risk assessment accuracy by analyzing medical records and evaluating health histories.
Population Health and Wellness Manager
Medical Mutual of Ohio
01.2012 - 06.2018
- Company Overview: www.medicalmutual.com
- Collaborate with sales brokers to secure health and wellness contracts
- Communicate and market the company’s health and wellness programs to customers
- Implement and customize health and wellness programs for our customers and employees
- Conduct educational seminars to promote health and wellness
- Cultivate and implement education modules for the company’s website
- Develop and implement monthly newsletters advancing health education to our customers
- Served as a subject matter expert on workplace wellness matters, providing guidance and support to senior leadership on strategies for improving employee health and wellbeing while keeping with guidelines of Equal Employment Opportunity Commission (EEOC) and American Disabilities Act
Medical Underwriter Small Group
Medical Mutual of Ohio
01.2003 - 01.2012
- Reviewed and analyzed medical information in order to assess medical risk
- Communicated with sales and brokers to negotiate group rates
- Completed multiple special projects in order to improve operations
- Maintained a positive working relationship with brokers in order to maximize business
- Enhanced interdepartmental communication by facilitating regular meetings between underwriting, claims, and sales teams.
- Contributed to the development of underwriting guidelines by analyzing data from claims experience and industry research.
- Improved patient risk assessment accuracy by analyzing medical records and evaluating health histories.
Licensed Practical Nurse
Olmsted Manor Retirement Community (PRN)
01.2011 - 01.2012
- Coordinated care and monitor patients as appropriate
- Was responsible for care of 40+ residents; basic care includes administering medications, monitoring vitals, assisting in emergency situations, and completing proper documentation
Care Management Nurse/Nurse Consultant
Care Management Nurse/Nurse Consultant
01.1997 - 01.2003
- Evaluated and reviewed cases regarding network services, admissions, home health care and skilled nursing facilities
- Provided educational assistance to providers and subscribers
- Conducted utilization review
Clinical Nurse
Clinical Nurse
01.1993 - 01.1997
- Worked with patients in an acute care outpatient setting.
- Handled triage, charting, therapeutic use of injections, allergy testing, performing EKG’s, and assisting physician with procedures
- Conducted patient education regarding acute and chronic illness and disease process
- Supervised patient education regarding preventative health
Education
Master of Science - Business
Indiana Wesleyan University
Independence, Ohio01.2011
Bachelor of Science - Business Management
Indiana Wesleyan University
Independence, Ohio01.2010
Licensed Practical Nurse - undefined
Parma School of Practical Nursing
Parma, OH01.1991
Skills
- Medication administration
- Direct patient care
- Vital signs monitoring
- HIPAA compliance
Timeline
Licensed Practical Nurse
Vitalia Senior Living (PRN)
01.2023 - Current
On-Call Coordinator Part Time
Home Instead Senior Care
01.2019 - Current
Medical Underwriter
Medical Mutual of Ohio
06.2018 - Current
Population Health and Wellness Manager
Medical Mutual of Ohio
01.2012 - 06.2018
Licensed Practical Nurse
Olmsted Manor Retirement Community (PRN)
01.2011 - 01.2012
Medical Underwriter Small Group
Medical Mutual of Ohio
01.2003 - 01.2012
Care Management Nurse/Nurse Consultant
Care Management Nurse/Nurse Consultant
01.1997 - 01.2003
Clinical Nurse
Clinical Nurse
01.1993 - 01.1997
Bachelor of Science - Business Management
Indiana Wesleyan University
Licensed Practical Nurse - undefined
Parma School of Practical Nursing
Master of Science - Business
Indiana Wesleyan University
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