Renee Bailey
El Cajon,CA
Summary
Experienced with managing insurance policies and client relationships. Utilizes analytical skills to ensure accuracy in policy documentation and renewals. Track record of excellent client service and effective collaboration with team members.
Overview
24
24
years of professional experience
Work History
HC & Insurance Associate
NTT DATA Services
03.2022 - Current
- Analyzed insurance claims for accuracy and compliance with regulatory standards.
- Processed policy applications, ensuring timely updates to client accounts.
- Researched and resolved areas of concern for potential and existing clients.
- Checked documentation for accuracy and validity on updated systems.
- Assisted clients with claims processing, ensuring timely reimbursement and maintaining trust in the company''s services.
Freezer,Cooler and Deli Associate
Sams Club
02.2019 - 10.2021
- Making sure high-quality products are taken care of and available to all members. Making sure shelves are clean, checking expiration dates and disposing of lesser-quality food products. Pulling pallets and working with a pallet jack. Receiving and stocking merchandise,removing damaged goods. Signing and pricing merchandise. Completing audits
Medical Records clerk
Sharp Memorial Hospital
06.2012 - 12.2018
- Worked closely with administration and staff to support the request from patients and outside entities with obtaining records to support the patients care. Retirive, collect and prioritize request for medical records made through either the organization, patients and affiliates. Record and track all requests. Schedule and process all new patients visits. answering phones and providing the best customer service.
Overnight Stocker
Walmart
12.2007 - 05.2012
- Handling and restocking shelves. Involved in moderate to heavy labor work. placing iteams on the shelves and arranging them appropiately. Unloading shipments delivered to the store. Working at a fast pace to complete all job duties before the store opens for bussinees. Providing a safe amd clean enviroment for myslef and others.
Retail associate/ Security/Team Lead
Target
04.2002 - 11.2007
- Engaging with customers, helping them with any questions and finding products. Stocking shelves, organizing displays and taking inventory. Assisting in sales as well as leading a team of 10 associate. Members satisfaction is top priority. Solution seeker who tackles obstacles head on. Comfortable with change and quickly adapt to different work scenarios. Undercover security using intellegence-led tatics to keep team members and guess safe. Experience in crisis response, saftey an crowd managment. Utilizing the Target’s video surveillance system. Worked with the local police and DEA on a regular basis. My ability to properly document cases using industry case management systems.
Education
Diploma -
Valhalla High School
El Cajon06-2002
General Ed
Cuyamaca College
06-2004
Skills
- Computer Skills
- Ability to Multitask
- Ability to Work in a Team
- Problem Solving
- Fast Learner
- Time Management
- Customer Service
- Communication
- Industry trends awareness
- Policy analysis
- Compliance monitoring
- Claims management
Timeline
HC & Insurance Associate
NTT DATA Services
03.2022 - Current
Freezer,Cooler and Deli Associate
Sams Club
02.2019 - 10.2021
Medical Records clerk
Sharp Memorial Hospital
06.2012 - 12.2018
Overnight Stocker
Walmart
12.2007 - 05.2012
Retail associate/ Security/Team Lead
Target
04.2002 - 11.2007
General Ed
Cuyamaca College
Diploma -
Valhalla High School