Summary
Work History
Education
Skills
Timeline
Generic

Renee Barnett

Tulare,CA

Summary

Dynamic leader with a proven track record in operational team management and restaurant operations, notably at Scottys’s on the Strand. Excelled in team development and policy implementation, enhancing service excellence and customer loyalty. Skilled in operating system and backup management, achieving consistent customer service and sales targets.

Work History

Server Manager

Scottys’s on the Strand
  • Led training sessions to boost service excellence and operational effectiveness.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.

Manager

Pollys on the Pier
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Ensured a professional, orderly, and secure environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Event Coordinator

Norris Pavilion
  • Coordinated schedules and timelines for events.
  • Consistently maintained composure during unforeseen challenges, delivering effective solutions under pressure.
  • Managed event logistics and operations.
  • Coordinated across functions to achieve seamless event execution and positive results.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.

Manager

Cocos Restaurant
  • Led training sessions to boost service excellence and operational effectiveness.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.

Education

Prerequisite - Nursing Administration

El Camino College
Torrance, CA
03.1998

Skills

  • Operating system management
  • Team Development
  • Backup management
  • Operational Team Management
  • Restaurant operations
  • Policy implementation

Timeline

Server Manager

Scottys’s on the Strand

Manager

Pollys on the Pier

Event Coordinator

Norris Pavilion

Manager

Cocos Restaurant

Prerequisite - Nursing Administration

El Camino College

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Renee Barnett