Renee Barney
Kennewick,WA
Summary
Compassionate Medical Receptionist recognized for high productivity and efficient task completion. Skilled in patient scheduling, medical billing,prior authorizations and confidential record keeping. Excel in communication, time management, and empathy, ensuring smooth operation of healthcare facilities and positive patient experiences.
Overview
3
3
years of professional experience
Work History
Medical Office Assistant
Columbia Basin Psychiatric Solutions
Kennewick, Washington
11.2021 - 12.2024
- Checked claims coding for accuracy with ICD-10 standards.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Processed invoice payments and recorded information in account database.
- Generated and distributed month-end statements for customers and resolved related concerns.
- Maintained accurate records of collections, adjustments and denials in the system.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Worked closely with patients to discuss payment arrangements when needed.
- Assisted healthcare providers with appeals for denied authorizations, including gathering additional information and documentation.
- Provided accurate information to all parties, including patients, insurance providers, healthcare staff and office personnel by using effective written and verbal communication skills.
- Provided guidance to providers regarding the prior authorization process.
- Scheduled peer to peer reviews for physicians to discuss medical necessity with insurance providers.
- Clarified patient inquiries and questions to update patient account information in computer system.
Education
Associate of Arts - General
Columbia Basin College
Pasco, WA06-1991
Skills
- Healthcare coding
- Payment collection and processing
- Insurance billing procedures
- Patient assessments and care
- Clinical and administrative support
- Front desk management
- Co-pay collection
- Accounts payable
- Appointment reminders
- Insurance verification
- Insurance billing
- Appointment scheduling
- Insurance authorizations
- Phone and email etiquette
- Patient relations
- Prior authorization requests
- Accounts receivable
- Patient referrals
Timeline
Medical Office Assistant
Columbia Basin Psychiatric Solutions
11.2021 - 12.2024
Associate of Arts - General
Columbia Basin College
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