Renee Baxter
Philipsburg,PA
Summary
Driven Assistant Manager with a proven track record at Ludwig & Company, enhancing customer satisfaction and cash handling accuracy. Expert in staff management and customer relations, I excel in streamlining operations and boosting team motivation. Achievements include implementing organizational strategies that significantly improve service quality and operational efficiency.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Ludwig & Company
03.2023 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Office Manager
Hillcrest Commons
09.2019 - 06.2023
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Office Manager
Adbargain
09.2012 - 06.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Education
High School Diploma -
Mo Valley
Houtzdale, PA06.1981
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Management
- Employee Scheduling
Timeline
Assistant Manager
Ludwig & Company
03.2023 - Current
Office Manager
Hillcrest Commons
09.2019 - 06.2023
Office Manager
Adbargain
09.2012 - 06.2018
High School Diploma -
Mo Valley
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