
Compassionate RN Certified Case Manager (CCM) with expertise in telephonic and home health case management. Manages caseloads of 65+ members while coordinating post-hospitalization needs, specialist referrals, and community resources. Employs clinical judgment to enhance care plans, conduct screenings, review medications, and facilitate discharge transitions.
• Facilitated EMR/EHR telephonic case management, applying strong clinical judgment to enhance patient care.
• Supported EMR/EHR telephonic case management with strong clinical judgment.
• Managed primary care case management and medication management tasks.
• Coordinated referrals to specialists, hospitalizations, emergency room visits, and ancillary testing to ensure comprehensive patient care.
• Conducted thorough suicide risk screenings to assess patient safety.
• Utilized crisis intervention expertise to manage and de-escalate high-stress situations.
• Collaborated with multiple disciplines to provide cohesive patient care.
• Conducted ongoing assessment of patient and family needs and supported interdisciplinary care plan implementation.
• Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
• Provided patient education.
• Conducted home visits with transitional patients after hospital discharge and connected them to community care.
• Managed caseload of >70 members.
• Served as preceptor and mentor for new care managers.
• Managed caseload of > 65 members.
• Served as preceptor and mentor for new care managers.
• Conducted home visits with transitional patients after hospital discharge and connected them to community care.
• Achieved BLS certification to ensure readiness for emergency situations.
• Maintained familiarity with Medicaid, Medicare, and MCO programs.
• Supported interdisciplinary care plan implementation.
• Managed caseload of > 65 members.
• Served as preceptor and mentor for new care managers.
• Conducted home visits with transitional patients after hospital discharge and connected them to community care.
• Managed caseload of > 65 members.
• Maintained familiarity with Medicaid, Medicare, and MCO programs.
Title: Registered Nurse, CCM